Resident Liaison Officer

2 weeks ago

Manchester, United Kingdom Construction Resources Ltd Full time

Our client is a family run property services company who established themselves in the early 1980s, They worked predominately as a sub-contract painting business in the housing, commercial and new build sectors of the industry.
Over the last 30 years the business has continued to develop and grow its service offering, focusing on its core strengths in order to enable the transformation into a regional main contractor in its own right.

They are looking to attract an experienced and enthusiastic resident liaison officer to join their social housing delivery team. This role will be based in Merseyside.

**Your background**
They are looking for someone who is a forward thinker and proactive when solving problems, you can manage multiple priorities and enjoy variety in your work. Much of your role is dependent on developing a positive culture and developing working relationships, communicating with operatives, contractors, customers and clients, so we require someone who has excellent IT, written and verbal communication skills. Experience working on kitchen, bathroom and external refurbishments is essential.

**General Responsibilities**
You will join a strong diverse operational team that boasts a strong work ethic and are known for their friendly approach. As part of our customer team you will drive a customer focused and community based service for our housing customers. Whilst working closely with our internal teams, being forward thinking and ensuring all issues are resolved quickly and effectively. Working towards meeting internal and client KPI’s. The best interest of the customer is at the heart of what we do, working within client, company and statutory regulations.

**What we offer you**
This is a great opportunity to work for a family business that is experiencing strong growth within the Social Housing Sector, supported by a strong diverse senior team.

Salary is £26,000 with £3000 car allowance

**Job Types**: Full-time, Permanent

Pay: £26,000.00 per year

Schedule:

- Monday to Friday

**Experience**:

- Resident Liaison: 3 years (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

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