Hospice Receptionist

**Hospice Receptionist**

Part Time 20.5 hours per week, permanent

£24,475 per year pro rata (actual salary £13,379)

Working pattern

**Wednesdays 12.30-5pm**

**Thursday 8-5pm (1hr lunch)**

**Friday 8-5pm (1hr lunch)**

St Catherine’s Hospice

St Catherine’s Hospice seeks a compassionate, organised and forward-thinking individual to work on the hospice reception desk. The Receptionist is the first point of call for anyone visiting, or telephoning the Hospice and they should be made to feel welcome at all times.
- Have previous experience of reception work and dealing with people face to face
- Excellent customer service skills
- Calm and confident telephone manner
- Ability to empathise with patients, relatives and visitors
- Be self-motivated with a pro-active approach
- Experience of taking payments and knowledge of Gift Aid
- Experience of working with volunteers

St Catherine’s Hospice is highly rated by the people who work here. The 2021 independent St Catherine’s staff survey found 96% of respondents enjoy the work they do and working with colleagues, and 94% are proud to work here.

Other benefits include:

- Ample, free parking in the beautiful grounds of St Catherine’s Park when based at the hospice
- Access to training and development opportunities
- Generous annual leave entitlement of 36 days per year (inclusive of Bank Holidays)
- An additional wellbeing day to be taken on your birthday or nearest working day
- Access to a competitive pension scheme
- Access to an employee assistance programme with free confidential counselling

For an informal discussion please contact Janet Lawton on 01772 629171

The closing date for this position is: Friday 27th June 2025

**Job Types**: Part-time, Permanent

Pay: £13,379.00 per year

Expected hours: 20.5 per week

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Life insurance
- Sick pay

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 27/06/2025