Primary Care Health Informatics Support Officer

IT Support (Main role) Support GP staff (admin, practice managers, GPs) to become competent at building and running searches to identify research participants Working with GP champions to design, build, validate and run searches in Clinical systems e.g. EMIS Web / SystmOne Evaluate the training needs of practice staff then deliver training and mentoring as appropriate to needs in order to ensure practice staff become competent in setting up and running searches in Clinical systems, and proficient in resolving system, network and data errors Support practices to run social media campaigns to promote research opportunities Ensure practice websites promote research opportunities and provide practical support where possible Update the TV&SM primary care toolkit, Primary Care Research Informatics and Digital Environment Solutions (PRIDES) website and other digital resources Curate training resources and develop new resources as needed. Develop good working relationships with research active and research interested healthcare staff Act as a resource and support to primary care sites and other primary care practitioners involved in the identification and recruitment of patients to NIHR studies using project management methodologies and tools Support GP practices to deliver clinical research which could potentially include; calling participants, running searches on the practice system, sending texts messages and completing mail outs and use of Docmail, and coding of research activities. Provide & receive complex or sensitive information; provide advice, instruction or training to groups Proactively suggest changes to service provision to manager Maintain internal research activity database Research Promotion (Supplementary role) In addition to the IT role, we would expect some support to be provided to our research facilitator team: This could be activities such as: Promote the value of research to clinicians, patients, service users, and the wider NHS Promote research opportunities to practices and encourage their participation Develop good working relationships with research active and research interested healthcare staff to enhance and develop the success of NIHR CRN TVSM Primary Care Work in conjunction with the Primary Care Portfolio Manager and Research Facilitator team to raise the profile of NIHR CRN TVSM within the region.

This may include working to develop strategies in order to overcome barriers to engagement and/or recruitment Attend meetings with primary care healthcare professionals, NIHR CRN TVSM staff Promote and monitor the Research Site Initiative (RSI) scheme Support the Primary Care Portfolio Manager in the preparation of reports Education and Training To become an expert in training on topics that are relevant to primary care health informatics and systems To maintain an up to date knowledge of research related topics particularly related to clinical trials and the activities of the CRN To act as a role model, mentor and preceptor to the network team Other To work independently and autonomously across organisations within the region to support NIHR research studies To work flexibly with other members of the NIHR CRN TVSM team and/or practices and other primary care professionals to ensure the delivery of a coordinated, professional service To keep up to date with all new developments within the Network and develop own skills and competencies To report any specific concerns to the Primary Care Portfolio Manager Maintain patient confidentiality and standards of Good Clinical Practice (GCP) at all times To travel as required across Thames Valley and South Midland Clinical Research Network To understand and adhere to Trust policies and procedures Take on other agreed tasks and responsibilities as agreed with the Primary Care Portfolio Manager