Private Medical Patient Administrator
7 days ago
Cavendish Health Wellbeing is the UK’s leading medical concierge company, established to provide our clients with unparalleled access to the very best in private healthcare. Our clients range from high-net-worth individuals to corporate clients, well known talent in the music and film industries, and sports personalities.
The successful applicant will be passionate about providing first-class customer service to our patients, from arranging initial specialist consultations to liaising closely with clinicians and facilities, ensuring a trouble-free patient journey to the end of treatment. You will become a dedicated case manager, making all health and wellbeing bookings on your patients' behalf to provide rapid access care. You will also meet many of your patients in person, chaperoning them to appointments to complete the necessary paperwork at medical facilities.
Be highly presentable and have excellent communication skills to successfully represent our brand.
Have strong administration skills and pay careful attention to detail.
Have good IT skills.
Have a positive 'can do' attitude, multitasking skills and the ability to cope in a very fast-paced environment.
Possess utmost understanding of the need for patient confidentiality and discretion.
Possess sensitivity while also maintaining professionalism at all times.
Have the ability to develop a positive working relationship with the case management team, clinicians, consultants' PAs and facilities.
A background in high-end hospitality is desirable.
The job is based in-office, Monday through Friday.
Pay: £34,000.00 per year
Additional pay:
- Yearly bonus
**Benefits**:
- Private dental insurance
- Private medical insurance
Schedule:
- Monday to Friday
Application question(s):
- Must currently live in the UK
**Experience**:
- Hospitality: 1 year (preferred)
**Language**:
- Fluent English (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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