Operation Assistant
1 week ago
Warehouse Operations Assistant/Customer Service Advisor, In this role, you will play a crucial part in maintaining efficient warehouse operations while also providing exceptional customer service. Your responsibilities will include overseeing inventory management, receiving and dispatching goods, and ensuring a clean and organized workspace. Additionally, you will address customer inquiries, process orders accurately and efficiently, and resolve any issues promptly to uphold customer satisfaction.
**Responsibilities**:
Maintaining the company’s product files and ensuring they match items listed on their shopify accounts.
Manage inventory levels and ensure accurate stock counts.
Receive incoming goods, conduct quality checks, and ensure proper storage.
Prepare outgoing shipments, including picking, packing, and labeling.
Maintain cleanliness and organization within the warehouse environment.
Process customer orders promptly and accurately.
Resolve customer issues and complaints in a professional and timely manner.
Collaborate with team members to optimize workflow and productivity.
Adhere to company policies and procedures regarding safety and security.
**Job Types**: Full-time, Permanent
Pay: £23,500.00 per year
Additional pay:
- Yearly bonus
**Benefits**:
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site gym
Schedule:
- 8 hour shift
- Day shift
Ability to commute/relocate:
- Sheffield: reliably commute or plan to relocate before starting work (required)
Application question(s):
- This role will require lifting of boxes between 14kg and 25kg. Are you comfortable with these weights?
Work authorisation:
- United Kingdom (required)
**Location**:
- Sheffield (preferred)
Work Location: In person
Expected start date: 28/10/2024
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