Document Production Specialist

**Document Processing Specialist**

**Salary**: £21,500 per annum plus company benefits

Location: Leeds, LS10 1AB

Contract: Full Time and Part Time hours available, Permanent

Shifts: 37.5 hours per week, Monday - Saturday (we’ve got various shift patterns on offer but our core working days/hours are Monday to Friday 7am-11pm and Saturday 9am-5pm

Work model: Hybrid, 1-2 days in the office

**Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms. We are currently looking for a Document Processing Specialist to join us**

A Document Production Specialists role is to be an effective member of the document production team and provide fee earners with a seamless, professional, accurate and efficient document production service. In addition to providing support to the fee-earner(s) to whom they report, a DP specialist should also provide assistance to their immediate colleagues in their department and, where practical, other departments.

A DP specialist also has a responsibility to ensure that his or her skills set is up to date and he or she is familiar with the firm’s departments, key personnel, clients, internal systems, and procedures. This will ensure that he or she is able to carry out his or her role effectively and, where appropriate, discuss any training requirements with the relevant person(s).

**Key responsibilities**
- Producing and amending correspondence, documents, reports, deeds, attachments etc. from a variety of sources, in house style and in line with the DP systems/procedures
- Producing and amending PowerPoint presentations, organisational charts, mail merges and Excel spreadsheets and graphs
- Effectively using the DP workflow system to prioritise and deal with incoming and outgoing work
- Proof reading and checking documents that have been produced to ensure they are correct, in line with house style and, where applicable, attachments have been included
- Liaising with the DP team leader and legal PAs, as appropriate, in relation to document production matters and queries
- Managing and amending the firm’s model form and precedent database
- Advising clients on the appropriate formatting and styles for their documents
- Providing an expert word support function to all areas of the firm
- Regularly checking the DP workflow system and assisting wherever possible with any backlog
- Assisting others in the department whenever possible and particularly when it is evident that a colleague needs assistance with their workload
- Creating and updating standard operation procedures on the key package functions used within the firm
- Troubleshooting, in conjunction with IT, any documents which are proving problematic

**Personal attributes**
- Accurate typing speed of at least 70 words per minute with advanced knowledge of Microsoft Word, Outlook, Excel, PowerPoint
- MOS qualification (or working towards certification)
- Excellent telephone manner and build a competent knowledge of telephone system
- Excellent communication, organisational and team skills
- Excellent attention to detail
- Flexible and dependable, able to take the initiative
- Able to remain calm under pressure and work to tight deadlines
- Conscientious, approachable, and enthusiastic
- Able to quickly build confidence, respect, and trust with others

**The Package**:

- Private Medical Insurance, Life Insurance/Life Assurance, Company Pension, Corporate Eye Care, Personal Accident and Company Sick Pay.
- Additional benefits such as Dental Insurance, Childcare Vouchers, Gym Membership, Charity Donations, Employee Offers, Retail Vouchers and Season Ticket Loan are offered at a discount on a salary sacrifice basis.

You will also have the opportunity to work for a global employer; and dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects.

**Job Types**: Full-time, Permanent

**Salary**: £21,500.00 per year

**Benefits**:

- Company pension
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay
- Work from home

Work Location: Hybrid remote in Leeds

Reference ID: Olivias roles