Retail Store Manager

3 days ago


Abingdon, United Kingdom HW People Full time

Our client is a globally recognised brand founded over 120 years ago with a mission to be constantly innovating and striving for perfection of both their products and service they provide and a vision to be the worlds most trusted and desirable premium brand.Their reach is now represented in nearly 50 countries and operates over 100 physical locations as well as a complete multi-channel offering.

As part of their physical retail expansion, they are now seeking a Retail Store Manager for their two retail locations in Abingdon, Oxfordshire where you will be responsible for leading a team to deliver excellent customer experience, 'best in class’ consumersales and store operational efficiency.

Key responsibilities will include:

- Deliver a 'best in class’ premium brand experience for all visitors to the Retail and Outlet stores
- Execute the sales strategy to deliver and exceed annual budgets for sales, units, transaction value, conversion rate and margin
- Drive customer experience and sales growth of products and accessories to foster customer loyalty and increase profitability
- Deliver a premium sales experience to consumers, both existing and prospective, that will deliver lifetime loyalty and brand recommendation
- Develop and implement a strategy to grow footfall including marketing activities and events
- Constantly improve standards for customer experience - streamline and simplify processes and create efficiencies
- Proactive leadership - actively encouraging best practice, new training opportunities, ideas and skills and always looks to raise the standards and improve/evolve the team.
- Inspire the team acting as a role model providing training, development and support through performance development reviews and regular team meetings
- Implementation and management of processes/standards for the store administration to ensure the consumer journey is efficient and effective to create sales
- Ensure all Retail Store and Outlet health and safety requirements are met and maintained

Salary £40,000 - £45,000 plus bonus and excellent benefits package.


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