Head of Is Commercial Management

Reference Number - 79837
This Head of IS Commercial Management will report to the Chief Information Officer and will work within the Information Systems directorate based in our London office. You will be a permanent employee.
You will attract a salary depending on your experience and a bonus of 10%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote
**Close Date**: 15/11/2024
We also provide the following additional benefits
25 Days Annual Leave plus bank holidays
Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
Tenancy Loan Deposit scheme
**Tax efficient benefits**: cycle to work scheme
Season ticket loan
Occupational Health support
Switched On - scheme providing discount on hundreds of retailers products.
Discounted access to sports and social clubs
Employee Assistance Programme.
UK Power Networks (UKPN) is a distribution network operator for electricity covering Southeast England, the East of England and London, serving 8.3 million domestic homes and businesses, and some 20 million customers.
Employing approximately 6,000 people, UK Power Networks' primary role is to ensure the infrastructure that brings power to homes, businesses, hospitals, schools, and other public services delivers reliable, safe and sustainable electricity to customers, irrespective of their chosen commercial supplier. Its responsibilities include:
Maintaining the safety and reliability of the electricity networks;
Connecting new customers' premises to electricity; and
Extending and upgrading the electricity network to facilitate decarbonisation and customer needs.
All of the distribution network operators (DNOs) are regulated by the Office of the Gas and Electricity Markets (Ofgem). Supply companies buy electricity in bulk from generation companies. They pay distribution companies to transport the electricity through the cables and power lines to homes and businesses.
UKPN's three networks distribute electricity using more than 170,000km of underground cables and overhead lines, and more than 130,000 substations, with safety and customer service being the core priorities.
UKPN has revenues of c.£2 billion per annum and a regulated asset base of £9 billion. Its current business plan forecasts investment of c.£5 billion over the next five years (a 25% increase on the prior regulatory period) driven by decarbonisation of generation, transport, and heat. It is equivalent in size to FTSE100 utilities such as Severn Trent and United Utilities.
UKPN is owned by the Cheung Kong Group (CKG) which has operations in over 50 countries and employs some 350,000 people worldwide. CKG has a proven pedigree in running high-quality utility companies and a track record of wise investments. CKG successfully operates electricity distribution businesses serving communities in Hong Kong, the United Kingdom, Australia and New Zealand.
Since UKPN was acquired by CKG in 2010, it has undergone a phenomenal transformation. From a position of underperforming against peer distribution sector organisations, it is now widely regarded as the leading distribution company in Great Britain. Since 2010, UKPN has:
Dramatically reduced lost time injuries by 90% making it the safest DNO.
Reduced power cuts by 59% making it the most reliable group of networks.
Delivered customer satisfaction levels at 94% and is the only utility recognised in the UK Institute of Customer Service's Top 10 rankings beating household names like Amazon, John Lewis, Apple and Octopus Energy (the only Which recommended energy supplier).
Connected enough renewable energy to power more than 3.5 million homes.
Been ranked as having the world's smartest grid (in 2020 in the Global Singapore Smart Grid Index and consistently ranks #1 in the UK 2020-2022).
Been the first distribution company to commit to verified science-based targets.
Repeatedly been named Utility of the Year and a Top 25 Best Big Company to Work For. It is among just 5% of companies in the world awarded Investors in People's highest status - Platinum.
In short, UKPN is an ambitious and progressive company with a clear vision, dedicated and focused people, underpinned by a strong performance driven culture. It strives to be the best at everything that it aims for. This puts the organisation in a commanding position given the future challenges of decarbonisation and evolving customer and stakeholder expectations. It has ambitious plans to unlock the huge opportunities from greater digitalisation, new technologies and advances in data science and AI. The next leap in performance will be fuelled by these advances and UKPN wants to be at the forefront to ensure it maintains clear blue-water between itself and its competition. It now needs a technology function with a dynamic leadership team to take it to the next level.
JOB PURPOSE
Information Systems (IS) plays a key role in ensuring