Credit Controller

2 days ago

Leamington Spa, United Kingdom Wright Hassall Full time

**Credit Controller**

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Key Contribution Areas*

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Liaise with all staff, clients and external organisations regarding credit queries and procedures.
- Support fee earners to ensure queries from clients regarding their debt are dealt with promptly. Where necessary agree and monitor progress of disputed invoices and put in place any action required.
- Liaise with fee earners to action their outstanding debts and encouraging a proactive response to clients.
- Initiate and produce reports to fee earners, team leaders and the management board on a regular basis to outline the aged debt position and the actions taken to date.
- Liaise with the wider Accounts team as and when required regarding money transfers, credit notes and complex allocation queries.
- Processing invoice write offs and credit notes ensuring proper authorisation has been obtained and maintaining records.
- Any other duties within the scope and spirit of the post as required.

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People Focused*
The role involves very close working with Solicitors in the business to ensure full understanding of issues of payment and the resolution of those issues.
The role therefore requires a significant demonstration of equality towards all colleagues.

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Client Centric*
We are a business built on strong client relationships so it is important to us that you share our values to build a rapport and maintain relationships with both internal colleagues and clients. Professionalism is therefore key, as is a dynamic individual with the ability to think on their feet, who will focus on getting the work done for the good of the team and the overall business.

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Results Orientated*
The role will be clearly measured against the overall level of debts outstanding and particularly against the value of overdue debts.
It will therefore be a requirement of the controller to devise methods of monitoring progress of their own achievement as well as monitoring actions of the individual fee earner concerned.
This will involve a high level of organisation of their time and that of fee earners.

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Teamwork*
The role requires a personality that is self-driven but also is proactive and flexible towards other staff
Organised and systematic with the ability to prioritise workload
Work calmly under pressure and to tight deadlines

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Communications*
Strong communication skills (verbal and written and through detailed spreadsheets)
Excellent interpersonal skills
Diplomatic and able to observe and maintain confidentiality
Ability to build effective relationships with clients and colleagues

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Benefits*
We offer a competitive salary and excellent benefits package, including 22 days annual leave, on-site parking, canteen and an active social committee.

Wright Hassall values the differences and advantages that a diverse workforce brings to the firm and is committed to ensuring that all applicants are valued as individuals and treated with respect and fairness.

**Salary**: £25,000.00 per year

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