Optical Assistant

7 days ago

Cambridge, United Kingdom Specsavers Full time

**Role purpose**

Join our team as an optical assistant, and you'll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers. With so many different career paths available, there will be something that suits everyone who is customer focused.

**The role**

Principal accountabilities
- Explore customer needs thoroughly, and approach customers to offer assistance
- Analyse prescriptions accurately, and dispense single vision, multifocal and high index lenses accordingly
- Ensure spectacle collections are conducted in a professional manner ensuring fit, comfort and visual acuities are checked accurately if possible
- Provide confident and effective frame selection and styling choices
- Provide professional collections that create a positive lasting impression
- Effectively inform customers about all Specsavers products and offers
- Effectively deal with customer concerns and queries including in relation to multifocal lenses and hearing devices
- Meet and exceed all personal and team goals
- Be an ambassador for the Specsavers brand at all times

**The individual**

Essential skills include
- Experience of operating in the retail sector
- A high standard of spoken and written English
- A high level of interpersonal skills with the ability to build working relationships with a wide range of people
- Effective communication skills, both written and verbal
- Strong customer service focus
- Organisation skills

**Desirable skills include**

Knowledge of optical/audiology operations and products

**Job Types**: Full-time, Permanent

Pay: From £23,500.00 per year

**Benefits**:

- Company pension
- Employee discount
- Health & wellbeing programme
- Private medical insurance
- Store discount

Supplemental pay types:

- Bonus scheme
- Loyalty bonus
- Performance bonus

**Experience**:

- Optical: 2 years (preferred)

Work Location: In person

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