Warehouse Supervisor

Effectively supervise staff and oversee operation in the absence of line manager. Keep team motivated and ensure KPI’s are being met.

Contribute in sustaining and growing business to achieve long-term success.

**Authority Level**

Have the authority to purchase from approved suppliers and other services in accordance with company policy, and with line managers approval.

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**Overall Responsibility**

To work in conjunction with line manager ensuring that all day-to-day tasks of the operation are carried out in accordance with the standard operating procedures

(SOP)

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**Appearance and Conduct**

Expected to always conduct themselves in a professional manner. Dress in attire appropriate for role, upholding H&S legislation, and all warehouse regulatory requirements.

**Key Responsibilities**:

- Co-ordinate and Issue staff workloads and ensure that all duties are carried in accordance with line manager’s request.
- Ensure operational KPI’s are met on a daily/weekly basis.
- Train/induct all warehouse staff.
- Take responsibility alongside the line manager to ensure the team and the operations are compliant and maintain the highest standards of safety and security.
- Ensure proper utilisation of Manual Handling Equipment.
- Ensure the maintenance of all equipment is up to date and all faults are reported using the correct documentation.
- Maintain appropriate supplies of warehouse sundries.
- Ensure that the security of the site is monitored and complied with as set out in company security policy.
- Ensure that the general appearance of the warehouse is kept in good order.
- Ensure compliance with all operating procedures.
- Ensure that staff’s performance and development issues are handled appropriately
- Unloading goods by hand, with trolleys or forklift trucks.
- Taking delivery of goods and signing the delivery notes, receipts or release notes by drivers.
- Checking goods for missing or damaged items.
- Maintaining records of all goods on the WMS.
- Carrying out stock control on a regular basis, working with the Stock Department.
- Undertaking various warehouse tasks through co-ordination of picking, packing, E.Commerce,inc gift wrapping, replenishment, returns & locating of stock, enabling the achievement of Excellent customer service.

**Daily Routines**

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Review daily operational requirements with line manager and organise staff accordingly with targets.

Communicate daily plan and objectives with line manage & staff.

Update line manager throughout the day.

**Reporting Requirements**

Analyse/interpret data from WMS and advise line manager of staff performance and KPI’s goals.

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**Skills, Knowledge and Expertise**:
Managing Relationships Develops effective relationships, treats others with respect, demonstrates sensitivity to diversity, harnesses difference and fosters positive workplace relationships.

Problem Solving: Identifies issues, problems and opportunities, analyses cause & effect, practically solves problems, implements corrective action, and uses skills to solve problems.

Customer Focus: Focuses on the needs of customers and collaborates internally to provide outstanding customer service.

Support Change: Enthusiastic and positive attitude to change and seeks opportunities to improve processes in support of the change.

**Benefits**:
Uniserve is the UK’s largest independent Global Logistics, Trade Management and Technology Group. As well as competitive pay and annual salary reviews, we offer:

- Competitive Pay
- Annual Salary Review
- Competitive Bonus
- Interest Free Company loan
- Life Assurance
- Pension Scheme
- Referral Bonus up to £750 per person you refer to work at Uniserve
- Care First - Support good mental health and colleague wellbeing
- Tailored learning, progression and development plans
- Free Eye Test annually + vouchers towards glasses
- Supply Chain Academy
- Summer and Winter Hampers
- Flu Jabs
- Cycle to work Scheme

**About Uniserve Group**:
Established in 1984, Uniserve is the largest British privately owned international freight and logistics company. Working with an unrivalled network of professional partners across the world. We are experts in all major Global trade markets and specialists in Europe, China, South East Asia, and the Indian Subcontinent.