Family Support Worker

Tandridge Family Centre are recruiting

We are looking to recruit a full time family support worker to work in our Youth Skills program.

**Surrey Family Centres are a commissioned service supporting families with complex and multiple needs with children aged 0-19 years/25 (SEND) years. The Family Support team receive targeted referrals from Surrey County Council's cSPA.**

The Family Support Worker meets the allocated family on a regular basis and supports through a bespoke programme of work focused on their targeted needs. Our aim is to empower the parents and carers with new knowledge and skills, while also building resilience and providing essential emotional support. The Family Support Worker will be based in the Family Centre and will be a supportive contact for young people, families and professionals meeting children and young people and their families. They will provide signposting and support through a bespoke programme of work, focused on the young person and their family's targeted needs. Our ambition is to empower young people, parents and carers with new knowledge and skills, while also building resilience and providing essential support.

**Key Responsibilities**:

- Work with children and young people delivering evidence-based support, demonstrating the difference made from the intervention.
- Organise and hold a Youth Panel, sharing Youth Voice across the region to shape and influence service delivery
- Facilitate group-work with peers in the centre and in venues around Surrey when needed
- Support and deliver universal and targeted interventions for Youth Support, on a one to one or group basis to achieve positive outcomes alongside the 10 Supporting Families Outcomes
- Work in partnership with the wider team and local partners to ensure a joined up and fully integrated service provision
- Support the development of the Centre as a safe place for young people and their families to access for support and information.;
- Hold a caseload of between 12 to 15 families
- Complete assessments
- Facilitate group-work in the centre and in venues around Surrey
- Work with the family in their home and in the community


The skills/knowledge/experience required are:

- Experience of working directly with families with complex needs.
- Experience of working with issues of family breakdown, domestic violence/abuse, and attachment difficulties.
- Ability to communicate effectively with clients from culturally diverse communities and demonstrate sensitivity to their needs.
- Ability to appropriately challenge other professionals to promote the rights of the service users.
- Someone who is approachable, non-judgemental, friendly, kind, calm, creative and resilient.
- Someone with excellent organisation and time-management skills.
- Knowledge and experience of multi-agency working within formal systems of Child Protection.
- Ability to contact agencies and practitioners to support families and gather information - making initial visits to families to risk assess, gather accurate personal information, gain family views, and begin to assess the strengths, needs and goals of the whole family in a holistic way.
- Ability to work holistically keeping the children as the focus of work to improve outcomes and ensure safeguarding - visits with children held at school and home to include their lived experience.
- Ability to assess and analyse family function, dynamics, routines and relationships within the family home to help to identify the root causes of difficulties to inform the Early Help Assessment within 45 calendar days.
- Experience of detailed case
- recording and an understanding of the importance of keeping timely and accurate case notes.
- Someone with their own car, who is able to travel across the borough to meet with the parents/carers on their caseload.
- Experience delivering groups and sessions.
- Pay & Reward Framework
- We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's _values_. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people._
- For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our _People & Culture_ Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay._

**Benefits**:
**Workplace Offer: What it means for you**

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workpla