Membership Administrator

A 5* hotel and resort are looking for a new membership administrator to join their motivated team. As Membership Administrator you will report to the Leisure and Membership Manager. You will support the membership teams through your administration of memberships and billing.

**Key Duties Include**:

- Administration of all Resort memberships.
- Direct debit runs
- Refunds
- Walk-ins, and show rounds
- Member feedback and enquiries
- Liaison with Finance on membership budgets

**Shift Patterns Include**:

- Full time position: Office hours

**Prerequisites**:

- Attention to detail, and a passion for administration, sales and service.
- Strong Interpersonal skills, and great telephone technique
- Strong IT skills with knowledge of Office software including Word, Excel, and PowerPoint

**What's in it for you**:

- Free meals when on duty, in our team cafes
- Pension scheme
- Refer-a-friend scheme
- Birthday lunches and long service awards involving recognition with high street shopping vouchers and overnight stays
- Enhanced holidays, rising with long service
- Free Leisure Club Membership, with friends and family discounts.
- Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline
- On-site discounts on accommodation, 30% off food and beverages, golf membership, spa treatments, cruises, outdoor activities and retail products
- Supplier and local business discounts
- Free parking

This is a great role for someone looking to break into the Luxury Hospitality sector.

**Salary**: £21,174.00-£21,673.00 per year

**Benefits**:

- Employee discount
- Flexitime

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Alexandria, West Dunbartonshire: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Flextime