Talent Mobility Advisor

1 day ago


Elgin Industrial Estate, United Kingdom SIRVA Worldwide Relocation & Moving Full time

We have a great Job opportunity for a Talent obility Advisor to join our busy Swindon office in a Hybrid working role.

**Role Requirments**

**50%**:

- Counsels HR and line management in determining the appropriate mobility solution/program for each relocation/assignment scenario. This may include conducting intake meetings, educating stakeholders on the end to end initiation process(eg. steps, stakeholders, systems, approval requirements, data requirements), providing policy counseling and guidance on policy selection, delivering costing analyses, researching immigration timelines/challenges, and reviewing payroll solutions. Providesassistance with managing exceptions and escalations. Remains a point of contact for addressing inquiries and offering solutions as issues arise throughout the relocation/assignment lifecycle.
**35%** - Liaison with client regarding authorization clarification and special exceptions, support Account Director with regional Ops team trainings, participate in standing Client and SIRVA Director calls, support SIRVA Account Director withreporting (escalations, exceptions, data integrity, invoicing and billing, surveys)
**15%**:

- Partners closely with SIRVA Consultants to effectively transition new authorizations and provide guidance to them throughout the relocation/assignment lifecycle, 1st point of escalation for Ops teams

**Qualifications and Preferred Skills**
- Minimum 5 years’ experience administrating relocation policy required
- Minimum 2 years’ experience in Relocation Management Consultant role or client facing relocation role required
- Domestic and International relocation counseling experience preferred
- Ability to identify potential problems and develop creative solutions
- Excellent listening skills and consultative skills
- Strong interpersonal skills; ability to interact with individuals at various levels
- Excellent written and verbal communication skills Strong organizational skills, the ability to function as part of a team while acting as a self-starter
- Ability to manage deadlines, multi-task, and operate in a fast-paced environment
- Strong presentation skills, business etiquette, and phone skills
- Ability to deal with ambiguity in an effective manner
- PC proficiency - Word, Outlook, Excel, PowerPoint, and job related systems
- Strong preference for overseas work/living experience
- Strong preference for secondary language skills


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