Front of House Team Member

5 days ago

Belfast, United Kingdom Lamington Group Full time

room2 is the worlds first hometel brand; designing beautiful net-zero hotels which enable both our guests and employees to become the best version of themselves, whilst giving more than we take to our local & global communities. We are a family-run organisation focussed on providing world-class guest experiences and with a pipeline of growth to 2030 it's a great time to start your journey with us. We are currently seeking passionate receptionists, baristas, and food and beverage team members to join our team and provide outstanding guest experiences during our Belfast launch and thereafter.

**Whats in it for you**:
Were a team of people-focussed individuals, creating an environment where our guests and team always feel comfortable and able to be their best. Youll also receive:

- 1 free night stay at any of our properties per year, with generous employee discount thereafter
- Competitive salary and discretionary bonus scheme
- Pension scheme
- Loyalty rewards and referral bonuses
- Company sick pay scheme
- 2 paid volunteer days per year and annual fundraisers for charities aligned to our core pillars
- Additional annual leave with length of service
- Cycle to work scheme use of gym facilities in our hotels
- Access to activity workshops we host for our guests and the community
- Employee Assistance Programme for you and your immediate family
- Regular social activities including monthly people & planet focused engagement activities
- Personal development programmes and opportunities to grow as we do

**A day in the life of our roommates**:
As our roommate you'll be the first point of contact welcoming our guests and providing outstanding experiences. This will include:

- Create cant wait to return experiences for our guests
- Being in the know on local events and culture to offer guests authentic experiences and contribute to cultural programming
- Being the in the know person for guests queries & questions
- Contribute to team meetings with constructive feedback to improve operational performance and guest experiences
- Taking payments and balancing the books at the end of the day
- Be initiative led when dealing with challenging situations or guest complaints
- Confident working alone and being a happy, positive influence when working as part of a team
- Supporting your management team in all aspects of the day to day operation
- Always question best practice and identify opportunities to improve hotel occupancy, revenue and operational process

**What were looking for**:

- Service focused attitude and huge passion for creating world class experiences
- Experience in customer service role
- Confidence to act on initiative and make considered decisions
- Cool, calm & collected communication skills
- Demonstrable sales skillsAn eye for pedantic detail
- Competent & confident IT skills for relevant property management software systems & GSuite
- Excellent English speaking & writing skills (extra languages are a bonus)
- Cool, calm & collected communication skills

**Where & When**

Youll work up to 40 hours per week at room2 Belfast however, with our pipeline of growth and our plans to help you grow too, you may be based at other room2 locations from time to time.

  • Front of House Supervisor

    2 weeks ago

    Belfast, United Kingdom House of Fraser Full time

    Company Description **House of Fraser** is currently looking for Supervisors to join our team. You will be based at one of our key stores and your role will involve providing a highly visible ‘front of house’ security presence in order to deter external theft and minimize the threat of violence. You will work closely with the store colleagues and report...

  • Front of House UK

    7 days ago

    Belfast, United Kingdom Zizzi Restaurants Full time

    Front of House Team Member – up to £12.21 per hour plus tronc and benefits As part of the Front of House team you could be greeting customers at the door, making cocktails on the bar, delivering picture‑perfect dishes to table or guiding the customer through their dining experience. You love to share what your favourite dish is and to find ways to make...

  • Front of House Team Member

    3 days ago

    Belfast, United Kingdom Wagamama Full time

    **front of house team member |**full time three whole decades of acting different, we don’t conform, we celebrate difference. **appreciating personality over perfection - we call it be you, be wagamama.**whether you’re looking to start a **career in hospitality**or just looking for a **noodle inspired side hustle**this could be the role for you. with...

  • Bodyscape - Front of House Team Member

    5 days ago

    Belfast, United Kingdom Andras Hotels Full time

    **About Us** Andras Hotels is Northern Ireland’s largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the...

  • Front of House Team Member

    2 weeks ago

    Belfast, United Kingdom Mama bobo restaurant Full time

    **About us** We are the only Nigerian restaurant in Belfast. We have been opened for a year and are busier than ever! I am looking for someone who is keen to learn about business and wants to take the next step in their career and be given more responsiblity. We are a fun and exciting place to work, where your career goals will be supported and hardwork...

  • Front of House Team Member

    7 days ago

    Belfast, United Kingdom Portalon Ltd Full time

    Wagamama NI are currently recruiting colleagues to join our Front of House Team in Dundonald. **Job Title**: Front of House Team Member **Location**: Wagamama Unit 9, Eastpoint Entertainment Village, Kings Road, Belfast BT16 1XT **Hours of work**: Part Time (Weekend Availability) **Job Duties**: - Responsible for greeting customers, taking orders and...

  • Front of House Team Member

    5 days ago

    Belfast, United Kingdom The Hills bar & Restaurant Full time

    **About the Role**: We’re on the lookout for a reliable, friendly **Front of House Team Member** to join our team! This role is ideal for someone who enjoys daytime work and is available **Monday to Friday between 9am and 5pm**. You’ll be the face of our business - greeting customers, serving great coffee, keeping the space clean and welcoming, and...

  • Restaurant Staff

    5 days ago

    Belfast, United Kingdom University of Ulster Full time

    Restaurant Staff (Front of House)**Role**: Restaurant Staff - Front of house**Department**: Hospitality & Tourism Management**Grade**: Grade 3 - £24,050**Campus**: Belfast**Full Time/ Permanent** - The post holder will provide food and beverage services in the Academy Restaurant and for functions and events.- We may create a 12-month waiting list for the...

  • Front of House Staff

    5 days ago

    Belfast, United Kingdom Capparelli at the Mill Full time

    **Exciting opportunity to join a new restaurant and cafe/ deli just outside Belfast.** **Overview** We are seeking enthusiastic and dedicated Front of House Staff to join our dynamic team. As a vital part of our team, you will be the first point of contact for our guests, ensuring they receive exceptional service from the moment they arrive. This role is...

  • Front of House Staff

    3 days ago

    Belfast, United Kingdom Yugo East (Ballyhackamore) Full time

    _Front of House Staff _ Here at Yūgo East/ Lottie, we are currently looking to grow our fun and dynamic front of house team. We are looking for full time and part time flexible staff members who can fit in to our work family to help deliver excellent customer service. Experience is preferred, but not essential as full training will be given. If you are a...