Business Support Officer

**Business Support Officer**:
**Employer**
- Sutton Council**Location(s)**
- Sutton**Contract Type**
- Fixed Term**Length of Employment / Contract End Date**
- 12 months**Working Hours**
- Full Time**Grade**
- 4**Hours Per Week**
- 36**Salary Range**
- £30,630 - £32,454 (£32,931 unconsolidated maximum)**Salary Basis**
- Per annum**Leave Entitlement**
- 26 days**Application Deadline**

06/02/2025, 23:55

**About the Borough**

In Sutton, there is much for us to be proud of both as a council and as a borough. This includes high levels of resident satisfaction, the quality of our services, our success in addressing our financial challenges to date, the way that we involve and engage with residents on key issues facing the borough, and the enthusiastic and motivated staff that we employ.

Looking ahead, there are plans for the delivery of new homes and new schools and the London Cancer Hub is being developed, while the Council is also seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment.

All of this demonstrates a good track record and an authority that is ambitious and set to deliver more improvements for the borough. We've set out our vision for the future of Sutton in our corporate plan - Ambitious for Sutton. This strategic plan will shape the outcomes we achieve, the services we provide, and the impact we have on residents, to make Sutton a great place to live, work and raise a family.

Situated in Zone 5, Sutton is less than 30 minutes by train from central London, and south and south west London are easily accessible by public transport. There are 10 train stations which serve key neighbourhoods within the borough providing direct connections to London Victoria, London Bridge, London Blackfriars and St Pancras International. Sutton also has direct rail connections with Epsom, Dorking, Guildford and Horsham, as well as Wimbledon for an interchange with the London Underground and West Croydon for the London Overground. There’s also an extensive road network which provides close and easy access to the M25 and M23.

We are seeking a Business Support Officer to join our Mental Health Team within Sutton’s Adult Social Care service, on a 12 month fixed term contract. Our goal is to empower adults to live as independently as possible, and we are looking for a social care professional with the necessary skills to help us achieve this mission.
- Planning and co-ordination of reviews
- Tracking and reporting of reviews and their outcomes
- Data Management - collaborate with the reviewing team to ensure that all data related to assessments, care plans, and reviews are maintained to ensure compliance with the regulatory standards
- Act as the liaison between the Reviewing Team and other departments to encourage collaboration and coordination
- Working with external partners to coordinate support services and resources for our service users

Your role helps to promote the wellbeing and recovery of individuals in adult social care. As a Business Support Officer, you will support to ensure that the Reviewing team works well and effectively. By keeping accurate data, helping with planning, tracking reviews, and connecting with others involved, you play a key part in improving the quality of care that people receive. Your efforts to ensure quality and encourage improvements will help not just the reviewing process, but also the overall mental health support available in the community.
- Proven experience in a business support role, preferably within the health, social care, or mental health sectors.
- Knowledge of relevant legislation and policies in social care such as Care Act 2014 and Mental Capacity Act 2005.
- Have sound knowledge and ability to deliver social work support to service users and their families.
- Ability to communicate effectively with a range of different people.
- Ability to follow the occupational therapy plan and work with people in a practical way to gain the skill needed.

As a Borough, we are committed to building a workforce that is empowered with knowledge to work autonomously and provide the valuable care service to the residents of our community. We want you to be a part of our journey.

**About Us**

Adult Social Care is undergoing a significant transformation to address the rising demand for our services. We're implementing wide-ranging changes to improve care for adults and create positive working environments for our staff. We have new leaders and experienced managers who bring innovative ideas to the service and are driving meaningful changes throughout your service delivery. Our goal is to deliver exceptional care that enhances outcomes for our community whilst providing an inclusive, diverse and stable environment for staff to grow their career.

**The Mental Health Team**

Sutton is strengthening its approach to supporting people with significant and complex mental health needs w