Receptionist (Full Time & Part-time) - Oxford (South Central)

General Information Salary £23,250 - £25,210 Working Pattern Full Time, Part Time, Part Time/Job Share, Flexible Working Vacancy Approach External Location Oxford Region South Central Closing Date 14-Mar-2025 Business Unit PDU Oxfordshire (2021) Post Type Permanent Civil Service Grade Other Number of jobs available 1 Job ID 3475 Descriptions & requirements Job description This is an administrative role based within the Probation Service (PS) Directorate in HMPPS. The job holder reports to the designated Line Manager and supports the provision of business specific and transactional office-based activities. The job holder works collaboratively with other team members to provide reception duties and a range of administrative support services. The job holder may be expected to support a number of teams/functions within the operational area and is to offer support and cover during periods of absence, for which training will be provided. The job holder must promote diversity and anti-discriminatory practice in the performance of the post in a way that embraces Equality and values Diversity. The post holder must ad to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. NB: Core Hours include regular unsocial hours (evenings and/or weekends) as determined by the business need. This role may include elements of lone working. Summary To provide an effective and efficient first point of contact with all visitors, telephone callers and undertake administrative functions in accordance with service policy and procedures. Responsibilities, Activities & Duties W necessity arises to support the case administration of Person on Probation by providing a confidential and high-level administrative support service to operational teams, to include: Process and update computer based and manual files and filing systems Use a range of computer software in providing comprehensive administration support Produce a range of documentation and correspondence To access databases for information as necessary and input information as required Scanning and archiving data, some of which is sensitive and highly confidential The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. Behaviours Delivering at Pace Communicating and Influencing Changing and Improving Managing a Quality Service Experience Desirable Has worked in criminal justice field Has experience of working in high pressure/stressful working environments Has experience in customer relations Technical Qualifications Essential GCSE A*-C Grade (or equivalent) including Maths and English (and Welsh w applicable) or proven track record in commensurate role Qualifications Desirable IT qualification equivalent, i.e. ECDL/CLAIT or equivalent work experience to the competency level of ECDL Hours of Work (Unsocial Hours) Allowances Additional payments are made for working unsocial hours. Additional Information Working Arrangements & Further Information **Benefits**: **The MoJ offers a range of benefits**: Annual Leave Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis Pension **Please note**: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. T are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender. Eligibility Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants. Diversity & Inclusion The Civil Service is committed to attract, retain and invest in talent wver it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy. A Great Place to Work for Veterans The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to se