Music Services Administrator

Job description

**About Nordoff and Robbins**

We stand for music and believe in the value of music for all people in our society. Every day we use the power of music to enrich the lives of people affected by life-limiting illness, trauma, isolation, social exclusion or disability.

Our goal is to bring more people together through the power of music. We can only do this if we pioneer creative new approaches to marketing, communications and digital that help us engage more people and grow our fundraising.

We need courageous, curious, agile, innovative change makers and music lovers like you to make this happen. This role is your chance to help us achieve our ambitious goal of transforming more people’s lives through music.

**The culture**

If you want to work at a charity with people and music at its heart; that is committed to providing an equitable, diverse and inclusive workplace full of inspiring colleagues who work tirelessly to put those we exist to serve front and centre of everything we do; if you want to work collaboratively with integrity and kindness and are willing to come with us on a journey as we work together and collectively come to work with strong backs, soft fronts and wild hearts, we could be your next team.

**Could this be the place for you?**

If you are values driven, courageous, curious, agile, flexible, enthusiastic and future focused (without losing sight of the here and now), if you can bring positivity and accountability to your work, if you strive for brilliance, challenges excite you and if you would speak with passion and dedication about our cause we want to hear from you

**About the role**

We are also looking for you to:

- Be a confident, clear, honest communicator, able to speak to a variety of internal and external stakeholders
- Have a collaborative work ethic and ability to engage positively with all stakeholders
- Have a professional approach and ability to work without close supervision
- Produce work with accuracy, diligence and attention to detail
- Effectively use Microsoft Office (Outlook, Word, Excel)
- Be mission led and values driven, putting the client front and centre of what we do
- Be flexible, adaptable, proactive, thoughtful, decisive and recognise opportunities for improvements and share these with the team
- Full UK driver’s license and access to a car would be desirable

**What we offer**:

- The ability to work within the largest regional team in the UK, supporting work in over 50 Partner Organisations
- Direct support from and working alongside the regional management team
- The ability to work flexibly and remotely in this role

**3 best things about the job (in our humble opinion)**
- You will be witnessing examples of the impact of music therapy continually, as you engage with 20 therapists in the team and develop an understanding of how music therapy services function in a wide range of settings.
- You will be fully supported as you learn and develop in the role and able to learn from very experienced colleagues
- You will get to work with all areas of the organisation, especially the fundraising and communications team, and have the opportunity to support at our award winning events.

Don’t worry, you don’t need to be musical, but you do need to be able to work cross-organisationally with colleagues in all areas of the charity and especially music therapists to help bring awareness of our mission, vision and achievements to the world.

This role is currently home based with occasional travel to partnerships around the Northwest and West Midlands region. This may change in the future if Nordoff and Robbins opens a Music Therapy Centre in Greater Manchester.

This role is part time working 24 hours per week spread over 4 days

A salary of £16,859.04 per annum (£28,098.40 FTE per annum)

Pension scheme

31 days annual leave (pro rata)

EAP (Employee Assistance Programme)

Salary sacrifice benefits including cycle to work

A true People First charity with training and career development at our core

An inclusive culture - and lots of music

We have a firm set of Equity, Diversity, Inclusion and Belonging (EDIB) principles and values that we all commit to:
**1: ACCESSIBLE TO ALL**

Understanding the / Removing any barriers (including barriers in communication methods) to becoming a client, colleague, trustee, student, volunteer, supporter doner or any user/contributor to the services of Nordoff & Robbins

**2: PROVIDING EQUITY OF OPPORTUNITY**

Giving everyone the right tools and access for salary, promotions, roles, responsibilities, learning, development, and access to a Music Therapist for those at most need

**3: DIVERSE ENGAGEMENT**

Reaching our audiences in a multitude of ways including by having conversations with them, and meeting them where they are - be that through services, communications, events, research, resources etc.

**4: BE FREE FROM DISCRIMINATION**

To ensure we have fair practices, and allow people to speak out, questi