Telecoms Support

For more information on the Job Description and Responsibilities please click the link below. More detail about the role To provide maintenance and support of Trust-wide telephony systems, hardware and solutions currently in use within RDUH including but not limited to: VoIP, Digital & Analogue telephony hardware/end user devices Legacy Telecoms Systems (Digital & analogue PBX) landline/SIP and mobile maintenance and monitoring Peripheral telecoms and pager/Bleep equipment Unified comms, standard/Legacy Telecoms & Data patching Fault Finding/Troubleshooting/Triage Confidence with Krone punch down strips, Tone out, Pinging devices Patching and basic network port triage. Responsible for maintaining and administering the Mobile device estate, including new requests and upgrades. Provide training and support on trust issued telephony and mobile devices IOS & Android such as iPads and smartphones.
To be responsible for the daily operation and monitoring of the Telecoms services, determining any problems and provide full operational telecoms connectivity for all customers. Provide advice on best practice and technical specifications on a comprehensive range of telecoms services to IT users. To work as a member of the Telecoms Team, in accordance with standard procedures. To attend project scoping, start-up and investigation meetings, as called for by members of the programme delivery pillar and/or as required to maintain the momentum of the project.
To Assist the Telecoms manager in delivering the telecoms service and telecom projects across the Trust. To complete installation and change forms to maintain the accuracy of the Service Desk Configuration Management Database To provide cover for the Telecoms Manager when required. To Assist the Telecoms manager in analysing spend and system usage. To order telecoms equipment and to maintain and monitor the delivery process, including repair / returns.
Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts.
Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.