Retail Matchday Stand Manger

2 days ago

Edinburgh, United Kingdom Elior UK Full time

This role sits within our Stadia division, catering for fans and visitors at prestigious stadiums across the UK. With matchdays, concerts, conferences, and banquets to be catered for, our specialist teams are experts in adapting to our client's needs with locally sourced seasonal menu's. At the heart of the matchday experience, we bring choice, quality, and value for money to some of the most prestigious sports venues across the UK.
The Retail Catering team are responsible for the provision of food and drink throughout the retail kiosks located within the stadium concourses within Hibernian FC. We aim to provide a fast, professional, and friendly service to all customers.
What you'll be doing...
- Check kiosk stock in accordance with stock sheet and display products in advance of gates opening
- Monitor food sales and manage stock distribution throughout the match
- Monitor service standards in order to reduce queue time and increase revenue/average spend
- Ensure kiosks are prepared in a timely manner for gates opening
- Ensure compliance of laws and regulations including Health and Safety and Food Safety
- Complete matchday reports and sign off all kiosk matchday paperwork
- Maintain a visible presence on the concourse to ensure that all requests and queries are responded to promptly and effective
- Assist with the training of all new staff

What can you bring?
- Genuine interest in customer service excellence
- Supervisory experience is required
- Self-motivated and able to work well unsupervised
- Previous experience within stadia catering

Our way of saying thank you...
At Elior, we strive to ensure that our colleagues feel appreciated & rewarded. As part of our casual team we offer:

- Free On-Site Lunches: Savour delicious and healthy meals, on us, every day at work.
- Flexible Working: Enjoy the freedom to balance your work and personal life with out flexible working hours.
- Opportunities for Career Progression: Grow and advance your career with us, supported by continuous learning and development opportunities.

Why it's great to work for us...
Elior is a multi-award-winning people business and one of the UK’s leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:

- Workplaces & Office Space
- Sporting Venues & Stadium
- Attraction & Heritage Sites
- Public Sector & Defence
- Health, Care & Hospitals
- Schools, Colleges & Universities

Along with our purpose of enriching lives everywhere, every day, we’re committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.
That's why 87% of colleagues tell us how proud they are to work for us
Elior Celebrates Equality
At Elior, we’re committed to creating a culture of respect, inclusion, and belonging for all.
Ultimately, we believe it’s our differences that make us stronger and enrich our work environment, which in turn makes Elior a great place to work
By celebrating equality and diversity we’ve created a culture where everyone feels valued and empowered to do their best work, where colleagues fulfil their potential and have the opportunity to succeed.

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