Health Research Assistant

**Description**:
**Where can a Health Research Assistant have a direct impact on health research happening across the globe?**

At UK Biobank, that’s where.

UK Biobank is helping to pioneer new pathways in health, believing that people have the right to live longer and more fulfilling lives.

We’re a team aiming to make a difference to millions of people on this planet - and an employer who cares passionately about the diverse range of professionals who have come together to drive our incredible journey.

**Overview of the role**:
This position would ideally suit someone with great customer service skills, with a passion for working with people with a background in clinical/health care.

The working pattern for this role, and the salary, is based on 36 hours per week (3 x 12-hour shifts) over Monday to Sunday, 7.30 am-8.30 pm.

**Key Responsibilities**
- Ensure participant welfare throughout their visit with a good level of quality care
- Ensure participant’s details are correctly identified prior to the examination
- Maintain the confidentiality of volunteers and staff
- Obtain blood samples via Venepuncture (training provided)
- Conduct physical measures to collect data from the participant
- Conduct study interviews with participants to obtain health information
- Processing biological samples in the bloods processing room
- Liaise with the co-ordinating site laboratory
- Update co-ordinating site laboratory with any issues that have arisen
- Ensure samples are kept within designated temperatures
- Ensure all equipment is operating as it should and escalating any issues
- Ensure all tasks are completed for the smooth running of the day
- Maintain cleanliness of the imaging centre
- Communicate effectively with colleagues based at the site and with those at the coordinating laboratory using verbal, written and digital platforms

**About you**:
**Essential**
- Have excellent interpersonal skills and are able to clearly explain procedures and instructions to participants
- Passionate about delivering excellent person-centred customer service
- Good IT skills (Microsoft Office, Word and Excel or equivalent)
- Exhibit attention to detail with a specific focus on quality
- Ability to manage and prioritise workloads
- Willingness to learn additional skills
- Ability to work independently and as a supportive member of the team
- Experience working within an healthcare environment

Our passion for diversity and equality means creating a work environment for all employees that is welcoming, respectful, engaging, and enriched with opportunities for personal and professional development.

**What's on offer**:
We have a range of benefits here at UK Biobank, some of the highlights of those are:

- 30% Salary uplift on Sundays and Bank Holidays
- 15% Salary uplift on Saturdays
- Fantastic work-life balance, no night shifts
- USS Pension Scheme which is a ‘hybrid’ defined benefit/defined contribution scheme
- 6.8 weeks' annual leave (which increases with length of service, including Christmas closure)
- Holiday buy scheme (buy up to 1 week of additional leave per year)
- A paid day off for your birthday (in addition to annual leave)
- Enhanced family leave (available from day 1 of employment)
- Subsidised lunches (£5.50 contribution per day when working on site) and refreshments
- Cycle to work scheme
- Employee discounts portal
- Employee Assistance Programme
- Eye-care scheme
- Annual flu vaccination
- Life Assurance cover

LI-Onsite

**About UK Biobank**:
UK Biobank is a large-scale biomedical database and research resource containing in-depth genetic and health information from half a million UK participants.

The database, the largest and most comprehensive of its kind in the world, is anonymised and made widely accessible by UK Biobank to global researchers who use it to find new scientific discoveries about common and life-threatening diseases - such as cancer, heart disease and stroke which strike in mid-later life.

UK Biobank is an innovative organisation with over 250 staff across four sites in the UK that fosters an engaging environment and supports the development of our staff. Our dedicated teams work alongside the world's leading biomedical scientists in our joint mission to improve public health.