Retail Sales Associate

4 days ago

Brierley Hill, United Kingdom Sunnamusk Full time

**About Us**

At Sunnamusk, we are revered as a specialist fragrance house, dedicated to crafting a distinguished line of luxury fragrances. From pure fine oils, eau de parfums, candles, and home fragrance products, we are the epitome of sophistication in world of fragrance. We are one of the UK's fastest-growing fragrance brands and have expanded into the Europe region, with further plans for unprecedented growth and success on a global scale.

Our mission is simple yet profound: to cultivate enduring relationships with our esteemed clientele by curating bespoke fragrance experiences tailored to their unique preferences and desires and to create a positive work culture that nurtures the individual talents and passions of our employees.

**The Role**

At Sunnamusk, our retail team serves as the cornerstone of our operations. Anchored by our core values, they embody the essence of our brand and go above and beyond to fulfil the aspirations of our customers. We are currently seeking a dynamic Retail Sales Associate to join one of our luxury fragrance stores.

Join us in delivering unparalleled service excellence and elevating the fragrance retail experience to new heights. If you have an innate passion for luxury, a keen eye for detail, and a drive to excel in a professional environment, this may be the right role for you.
- Key Responsibilities:_
- Greet and engage customers in a friendly and welcoming manner, providing personalized assistance and product recommendations.
- Demonstrate in-depth knowledge of our fragrance products, including their features, benefits, and usage.
- Assist customers in selecting the right products based on their preferences, occasions, and budgets.
- Process transactions accurately and efficiently using our point-of-sale system, including handling cash, credit/debit cards, and gift vouchers.
- Maintain a clean and organized store environment, including restocking shelves, arranging displays, and performing regular housekeeping duties.
- Stay informed about current promotions, sales events, and new product launches to effectively promote and upsell products to customers.
- Handle customer inquiries, concerns, and complaints professionally and escalate complex issues to the Store Manager or Team Leader as needed.
- Collaborate with team members to achieve sales targets and contribute to the overall success of the store.
- Adhere to company policies and procedures, including compliance with health and safety regulations.
- Key Qualifications:_
- Previous retail sales experience preferred but not required.
- Strong customer service skills with a friendly and approachable demeanor.
- Passion for fragrances and an eagerness to learn about new products and trends.
- Excellent communication and interpersonal abilities.
- Ability to work effectively in a team environment and independently.
- Detail-oriented with strong organizational skills.
- Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
- Company Benefits:_
- 25% employee discount.
- 28 days holiday.
- Career progression and an opportunity to grow within the company.

**Job Types**: Part-time, Permanent

Pay: £9.00-£11.44 per hour

Expected hours: 18 - 24 per week

Additional pay:

- Commission pay

**Benefits**:

- Bereavement leave
- Company events
- Sick pay

Schedule:

- Day shift
- Holidays
- Overtime
- Weekend availability

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

  • Sneaker Retail CX Associate

    2 weeks ago

    Brierley Hill, United Kingdom Foot Locker Full time

    A leading athletic retailer in Brierley Hill is seeking a Customer Service Associate to engage with customers and deliver an exceptional in-store experience. Responsibilities include product knowledge, sales service, and maintaining a positive work environment. Ideal candidates have retail experience, are motivated, and available for flexible shifts. This...

  • Sales Associate

    6 days ago

    Brierley Hill, United Kingdom Castore Full time

    Castore exists for one single reason to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very...

  • Premium Sportswear Sales Associate — Growth

    2 days ago

    Brierley Hill, United Kingdom Castore Full time

    A premium sportswear brand in Brierley Hill seeks a Sales Associate to join their team. This role requires providing exceptional customer service, acting as a brand ambassador, and achieving sales targets. Ideal candidates will have strong communication skills and experience in retail. The position offers opportunities for career growth in a fast-paced...

  • Sales Associate

    2 days ago

    Brierley Hill, United Kingdom Castore Full time

    Castore exists for one single reason to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very...

  • Retail Sales Assistant

    6 days ago

    Brierley Hill, United Kingdom TH Baker Full time

    **Role**: Retail Sales Assistant **Hours**: 40 hours per week **Location**:T.H. Baker, Merryhill **The Role** We have an excellent opportunity for a highly motivated and skilled Retail Sales Assistant. You will be responsible for providing the highest level of customer service and will have proven success in achieving KPI's and targets in a similar role....

  • Retail Sales Assistant

    4 days ago

    Brierley Hill, United Kingdom BedWorld Full time

    Part time Showroom Sales Person (14 HOURS) We require a Showroom Sales Person for our showroom. Must be flexible, willing to work weekends and holidays, as required. Full shifts only e.g. 10am - 6pm Shift Pattern: Saturday 10am - 6pm Sunday 10am - 4pm ALL CANDIDATES MUST BE FLEXIBLE TO COVER DURING THE WEEK AS AND WHEN REQUIRED May require working over...

  • Seasonal Luxury Retail Sales Advisor

    2 weeks ago

    Brierley Hill, United Kingdom Frasers Group Full time

    A luxury retail brand is seeking a Temporary Sales Advisor for the Christmas period. You'll provide exceptional customer service, maintain store standards, and contribute to team success. The ideal candidate is customer-focused, adaptable, and confident in their communication skills. This part-time role requires weekend and evening availability, offering a...

  • Temporary Retail Associate

    1 week ago

    Brierley Hill, United Kingdom Homesense Full time

    Homesense At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—TK Maxx & Homesense, you’ll find abundant...

  • Retail Supervisor

    4 days ago

    Brierley Hill, United Kingdom Luke 1977 Full time

    **Store Sales Supervisor** **20h contract.** Flex up to 40h. **LUKE 1977** **Main Purpose of Job** To support the store management team in the daily operations of the store, this includes assisting the store in achieving its sales targets, maintaining visual merchandising standards set by the brand and delivering great customer service. You are expected...

  • Retail Sales Assistant | Flexible Hours

    2 days ago

    Brierley Hill, United Kingdom SAVERS Full time

    A forward-thinking company seeks a dynamic Sales Assistant to join their team in a vibrant retail environment. This role offers flexibility with part-time hours and the chance to engage with customers while maintaining high store standards. With a focus on inclusivity and career progression, this position is perfect for those who thrive in fast-paced...