Customer Service Agent Export
4 days ago
The Customer Service Agent Export / Import will be responsible for providing a positive experience when dealing with the company. You will be responsible for providing proactive service and constant communication to all clients.
**Client Details**
A leading Freight company that focuses on staff development. Offering a diverse Supply Chain offering ranging from Air, Road and Sea Freight, Customs brokerage, Contract logistics, projects and much more.
**Description**
The Customer Service Agent Export / Import is primarily accountable for providing customers with a consistent and positive experience.
Your responsibilities will include:
- Delivery of superior customer service,
- Proactive service recovery and constant communication excellence all contributing to the overall customer satisfaction
- You will be at the front line of putting the customer firmly at the heart of the organisation.
- Acts as customer facing front end to all operational processes (front office tasks & actions)
- Acts as key contact for allocated customers
- Accepts and processes customer orders
- Stays informed on shipment and exception status
- Keeps customers up to date on shipment progress
- Passes on leads to Sales
**Profile**
The Customer Service Agent Export / Import will have:
- Freight Forwarding working experience
- Air, Road or Sea Freight knowledge
- Strong Customer Service skills
- Have dealt with Blue Chip Customers
- Live in a commutable area to Feltham
**Job Offer**
Competitive salary
Rewards Systems (Retail, gym, holidays)
Pension
21 days holiday + 8 days bank holidays
Option to look at flexible work times
Option to look at hybrid working (1 day per week from home)
-
Export Customs Brokerage Agent
3 weeks ago
Feltham, United Kingdom First Choice Staff Full timeOur client is looking for a Export Customs Brokerage Agent SUMMARY DESCRIPTION: Ensure timely and accurate movement of freight and information, while providing exceptional customer service. WHAT YOU DO: Tasks and Duties Receive documents. Prepare customs entries in Customsware or other customs software. Understand the elements of the Import & export customs...
-
Export Customs Brokerage Agent
3 weeks ago
Feltham, Greater London, United Kingdom First Choice Staff Full timeOur client is looking for a Export Customs Brokerage Agent SUMMARY DESCRIPTION: Ensure timely and accurate movement of freight and information, while providing exceptional customer service. WHAT YOU DO: Tasks and Duties Receive documents. Prepare customs entries in Customsware or other customs software. Understand the elements of the Import & export customs...
-
Export Customs Brokerage Agent
2 weeks ago
Feltham, United Kingdom First Choice Staff Full timeOur client is looking for a Export Customs Brokerage AgentSUMMARY DESCRIPTION:Ensure timely and accurate movement of freight and information, while providing exceptional customer service. WHAT YOU DO:Tasks and Duties Receive documents. xsabvtc Prepare customs entries in Customsware or other customs software. Understand the elements of the Import & export...
-
Export Customs Brokerage Agent
4 days ago
Feltham, United Kingdom First Choice Staff Full timeJob DescriptionOur client is looking for a Export Customs Brokerage AgentSUMMARY DESCRIPTION:Ensure timely and accurate movement of freight and information, while providing exceptional customer service. WHAT YOU DO:Tasks and Duties Receive documents. Prepare customs entries in Customsware or other customs software. Understand the elements of the Import &...
-
Export Customs Brokerage Agent
2 weeks ago
Feltham, United Kingdom First Choice Staff Careers Full timeOur client is looking for a Export Customs Brokerage AgentSUMMARY DESCRIPTION:Ensure timely and accurate movement of freight and information, while providing exceptional customer service. WHAT YOU DO:Tasks and Duties Receive documents. Prepare customs entries in Customsware or other customs software. Understand the elements of the Import & export customs...
-
Air Export Clerk
2 weeks ago
Feltham, United Kingdom Right Now Group Full timeAre you interested in starting a rewarding career within the Freight and Logistics sector ? We are working with an ambitious Freight Forwarder in the Heathrow area that are looking to take on an Air Export Clerk. Our client are a dynamic Freight Forwarder that are looking to find the next export superstar! The client would ideally like you to have completed...
-
Air Export Coordinator
11 hours ago
Feltham, United Kingdom Right Now Group Full timeRight Now Group are working with a Freight Forwarder based at London Heathrow, who are looking to bring aboard an Air Export Coordinator to assist with their Special Projects Department. Responsibilities of an Air Export Clerk: - Prepare and process all necessary documentation for exporting goods via air, including customs clearance documents, export...
-
Air Export Agent
2 days ago
Feltham, United Kingdom Expeditors Full timeCompany Description “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to...
-
Air Export Coordinator
2 weeks ago
Feltham, United Kingdom Right Now Group Full timeAir Export Coordinator - High Value Goods ForwarderSalary: £34,000-£36,000Location: FelthamHours: Monday-Friday, 9:00-17:30 (1 in 5 Saturdays required) We are seeking an organised and reliable Export Operations Coordinator to join a specialist high-value goods forwarder. This role covers start-to-finish operational processes, with a focus on air exports...
-
Air Export Coordinator
2 weeks ago
Feltham, United Kingdom Page Personnel Logistics Full timeThe Air Export Coordinator - Nights is based in Feltham and is responsible for cutting and closing MAWB's and producing CSD's. Offering excellent customer service and ensuring that shipments are processed correctly. **Client Details** This Freight and Logistics company is a leading company across the world and has offices in Feltham and across the globe....