Customer Services Associate

1 week ago


Chelmsford, United Kingdom DST Systems Full time

Overview
Are you passionate about customer service? Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.

Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers. We are passionate about what we do and therefore looking for people who can provide excellent customer service, have a high level of attention to detail; but most of all, a passion for our business and provide the best customer experience possible.

About the role
Our call handlers are responsible for answering incoming telephone queries form a wide variety of callers such as clients, IFAs (Independent Financial Advisors), investors and other financial institutions. You will accept account servicing questions on the phone and action the appropriate response, whether to request investigations, give portfolio valuations or update customer account details.

Within this role you will gain understanding of the processes and procedures across many different areas of the business and be able to exhibit understanding of the different investment products we work with, such as ISAs, Unit Trusts, Investment Trusts and OEICs.

We provide a comprehensive training course, which can last up to 12 weeks, and is a mix of classroom-based and on the phone training. This will provide you with all the support & learning you need to be able to excel in this role.



  • Chelmsford, United Kingdom Page Personnel Full time

    Work for a leading and expanding housing associations. - Hybrid working and competitive hourly rate with weekly pay. **About Our Client**: A leading G15 Housing Association. The key responsibilities: The Customer Service Centre is a busy and fast paced environment and we are looking for people who thrive working under pressure to join our friendly and...


  • Chelmsford, United Kingdom Kohl's Peru Full time

    **Role Specific Information****Job Description******About the Role****In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develop and supervise associates while completing all service processes focused on consistent...


  • Chelmsford, United Kingdom OCEAN PROXIMITY SERVICES LTD Full time

    **Duties**: - Assist customers at the checkout counter - Process transactions accurately and efficiently - Provide information about products and promotions - Maintain a clean and organised checkout area - Handle customer inquiries and resolve issues promptly - Utilise phone etiquette when answering customer calls **Experience**: - Proficiency in basic...


  • Chelmsford, Essex, United Kingdom Kohl's Full time $21 - $32

    Role Specific InformationJob DescriptionAbout the RoleIn this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develop and supervise associates while completing all service processes focused on consistent execution and...


  • Chelmsford, United Kingdom BDS Northern Full time

    BDS are recruiting for Customer Service Advisors to work on behalf of a local housing association in Chelmsford. - Housing experience desirable but not essential - Need to be able to multitask and learn and adapt quickly - Have strong customer service skills - Be flexible, proactive with a can-do attitude! We are recruiting for part time out of hours...


  • Chelmsford, United Kingdom Moss Full time

    A leading retail company is seeking a Sales Associate in Chelmsford to deliver exceptional customer service. You will be an ambassador for the company, ensuring outstanding experiences through teamwork and operational excellence. This role does not require prior retail experience and focuses on a positive attitude and passion for learning. Competitive salary...

  • Customer Sales

    1 week ago


    Chelmsford, Essex, United Kingdom Three UK Full time

    Three Retail Customer Advisor Salary : £12.60 per hour + an on-target bonus of 25%, paid out monthly based on your store's performance Working Hours: 20 hours across 3-4 days per week, including weekends on a rotation basis We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where...

  • Customer Sales

    1 week ago


    Chelmsford, Essex, United Kingdom Three UK Full time

    Three Retail Customer Advisor Salary : £12.60 per hour + an on-target bonus of 25%, paid out monthly based on your store's performance Working Hours: 20 hours across 3-4 days per week, including weekends on a rotation basis We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where...


  • Chelmsford, United Kingdom Vermelo RPO Full time

    **Customer Service Administrator** **Starting Salary**:£20,375 rising to £21,375 after 3 months You will be based in Chelmsford **(Working three days from home and two days in the office)** **Are you looking for a customer service/administration-based role with room for professional development and growth?** **Are you an excellent communicator who is...

  • Part-Time Stock

    2 weeks ago


    Chelmsford, United Kingdom Next Full time

    A leading retail company in Chelmsford seeks a Stock Associate to efficiently process stock and provide excellent customer service. You will maintain a clean and organized store environment, working both independently and as part of a team. Ideal candidates are friendly, detail-oriented, and possess strong communication skills. This position offers great...