Dental Receptionist

21 hours ago


Newbury, United Kingdom 2020 Dental Practice LTD Full time

**About us**

20/20 Dental Practice LTD is a small business in Newbury. Our goal is to offer people of West Berkshire dental care at a fair price. Our friendly team of highly trained professionals build longstanding relationships with our patients, advising them on the best treatment for them and to go the extra mile to always offer the highest standard of care.

Our work environment includes:

- Modern office setting
- To welcome patients with a smile in a warm and friendly way. Always use the patient's name if known. Acknowledge their arrival (even if with another patient or on the telephone).
- To show them that you are pleased to see them.
- To make them comfortable and relaxed.
- To answer any query relating to their appointment or account promptly and efficiently.
- To ensure that the reception area is clean, neat and tidy
- To keep the patient fully informed if there is a delay before seeing their dentist. (If the patient is early or there is a delay of more than 5 minutes offer a drink. If there is a substantial delay offer the patient the use of the telephone.)
- To ensure that the personal records of the patient are kept secure and up to date.
- To ensure that the scheduling of appointments is handled efficiently thus minimising waiting time by both patient and dentist.
- To ensure that there appears to be seamless communication between surgery and reception.
- To ensure that paperwork is ready for the patient at reception thus facilitating an efficient departure.
- To make the patient feel good about their visit and to ensure that they will be happy to return. (And to recommend the practice to others.)

**Job Types**: Full-time, Temporary contract
Contract length: 12 months

**Salary**: £11.00-£12.00 per hour

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Newbury: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Dental receptionist: 1 year (preferred)

Work Location: In person


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