Support Worker

We own and manage c.7,000 homes in the east of England, working closely with other agencies and stakeholders within our communities.

It's a really exciting time to join us. We've recently launched our new corporate plan which sets out what we want to achieve over the next 5 years, with new strategies to support our ambitions. These build on the good foundations we have in place in beinga customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes.

We've also concluded a review of how we work in the future, with options around home and office flexible working, as well as a generous annual leave allowance and other benefits.

We are looking for a Support Worker on a part-time basis to join our Team at Tayfen House here at Havebury Housing in Bury St Edmunds. This role delivers Housing Related Support to residents within our Tayfen services by ensuring the completion of person-centeredrisk assessments and support plans. You will refer to and work alongside partner support agencies to effectively cater for all support needs presented by residents, with the aim to support and enable residents to maximise their potential and move on successfullyto independent living accommodation.

**Requirements**:
**Outline of key responsibilities**:

- Provision of a person-centered approach when delivering and reviewing Support Plans and Risk Assessments for each resident within the organisations policies and procedures.
- To promote, support and ensure fair access and inclusion for each resident at every point throughout the service ensuring each resident has an opportunity to maximise their potential and achieve positive outcomes.
- To contribute to Tayfen's new referrals process and complete risk assessments with potential applicants for discussion as a team.
- Encourage, accompany, and assist residents to access services where appropriate and identified in their Support Plan.
- Sourcing and maintaining effective networks with statutory and other external agencies to benefit residents.
- Assisting residents to successfully maintain their present accommodation and access appropriate future housing options by developing life and social skills.
- To undertake end of tenancy tasks including void checks and room preparation for new residents.
- Providing an on-call out of hours assistance to staff within the project.
- Travel required to outlying properties in Bury St Edmunds as well as other locations within the Suffolk area when accompanying residents to appointments if necessary.

**We are looking for...**

**Person specification**:

- Experience within a similar or comparable role.
- Excellent communication skills. A willingness to ask questions and seek assistance where necessary.
- Ability to effectively communicate with a variety of external support.
- Awareness of social services and other agencies.
- An understanding of Safeguarding responsibilities.
- Ability to work well within a team - exchanging ideas and collaborating to achieve positive results.
- Knowledge of issues facing individuals struggling with drug and alcohol addiction, and mental health difficulties.

**Benefits**

**In return, we are offering...**
- **An annual salary of £17,893.16 for 29.6hours a week (working hours to be discussed)**:

- Flexible working around a 29.6 hour week
- Annual Leave - 28 days per year, (plus bank holidays) increasing to 32 days when you reach your 3rd year with us. To give greater flexibility around your holidays you can also buy, sell or carry over up to 5 days of annual leave each year
- Pension - between 5% - 10% dependant on individual contribution
- Life assurance - a payment of X3 your salary.
- Annual Flu Jab - provided each winter to all employees.
- Competitive medical cashback plan