Business Services Administrator

3 days ago

Gateshead, United Kingdom Office Angels Full time

**Office Angels have an exciting opportunity for a Business Services Administrator to join our client who are based close to Metro Centre, Gateshead, on a permanent contract basis.**

**You will be joining a very successful organisation, who are expects in their field and uphold a fantastic reputation. If you are looking for an exciting new opportunity, where you will be given the chance to progress and further develop your skillsand qualifications (funded by the business), this is a brilliant**opportunity not to be missed.**
- **Location: Gateshead, based in a modern and spacious environment**:

- **Salary: Circa £20,000 - £23,000, depending on experience**:

- **Hours: Monday - Friday, 9AM - 5PM, 1 hour unpaid lunch**:

- **Free on-site parking**:

- **Benefits: 25 days holiday with additional bank holidays on top, 5% employer pension contribution (3% employee), death in service, quarterly and annual bonus incentive based on business success as well as lots of team fun and social events**

As Business Services Administrator, you will be responsible for the delivery and ongoing maintenance of administration duties which provide front line support to customers, colleagues and senior management, in a corporate, yet relaxed and friendly envrionment.

You will report directly to the Business Services Team Leader and your day-to-day duties will be to deliver accurate and comprehensive administration. The role will require you to work on your own initiative but also as part of Business Services and thewider team, where you should demonstrate personal responsibility and accuracy in the execution of your duties.

**Roles & Responsibilities**:

- Provide first line telephone contact/answering to clients, providers, colleagues and the public
- Opening, logging and scanning of the post to the business back office system
- Liaise with clients by telephone/correspondence in relation to new and existing business
- Scan and record client files to the back-office system in line with business standards
- Administer and send out business related correspondence to clients, product providers etc
- Manage workflow, pipeline and diary entries to an efficient standard, in line with expectations
- Handle client contacts and provide backup support
- Provide typing support to the directors and colleagues
- Carry out general office duties, as required i.e. stationery and equipment supplies
- Maintain business records and ensure regular back up of data to protect business integrity
- Provide regular feedback to senior management in respect of the Business Services function
- Maintain professional, smart business dress, appropriate to the organisation
- Ensure punctuality and time keeping in line with your contract of employment
- Any other duties as requested by senior management

**Skills & Qualifications**:

- Word Processing and use of Microsoft Office suite
- Good standard of written & verbal communication
- Effective team player
- Strong communication and listening skills
- Ability to manage own workload and be self-motivated
- Sound time management
- A respect for client confidentiality and an adherence to strict codes of professional conduct
- Back office and database management

If you have an interest in, or previous experience of working in financial services, then this will be beneficial to the role, however is not essential.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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