Meet and Greet Volunteer

1 week ago

AshtonUnderLyne, United Kingdom Tameside and Glossop Integrated Care NHS Foundation Trust Full time

Meet and Greet Volunteer at Tameside & Glossop Integrated Care
Here at Tameside and Glossop Integrated Care NHS Foundation Trust, we are committed to providing volunteering opportunities for people who are passionate about giving back to their local community. As a Meet & Greet volunteer, we require your positive energy, skills, and commitment to help us to enhance the experience for our patients, visitors, and staff.
Our Volunteers are celebrated members of the T&GICFT family. They make a unique and valuable contribution to patients, carers, relatives, visitors and staff and play a vital role in our services. Not only do our volunteers share their time and expertise to make a difference, in turn, our volunteers will have opportunities to meet new people, gain experience and learn new skills.
Meet & Greet volunteers are based at the main entrances to the hospital and provide a valuable service to patients, relatives and visitors.
Key requirements
Aged 16 years or above and able to commit to volunteering for a minimum of six months
Reliable and punctual
Understand the importance of confidentiality and following procedures
Willing to undertake any necessary training
To be confident when communicating with patients, visitors, staff and members of the general public.
Friendly and approachable
Patient and people focused
Respectful
Able to work independently and use initiative
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
Safety
Care
Respect
Communication
Learning
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
Role description and main responsibilities
What will you do as a MEET & GREET Volunteer
Provide guidance and way finding to patients,
visitors and staff around the main hospital site
Develop an in depth knowledge of the hospital
site in order to provide patients with guidance
regarding the whereabouts of departments.
Provide patients and visitors with directions and
wherever possible to take them to their required
destination
Collect wheelchairs from around the hospital
site and return them to their bays ready for use
We expect our volunteers to be presentable, smart and always wearing your volunteer uniform and ID badge. All of our volunteers must comply with the Trust’s Values and Behaviours at all times.
**Our values are**:
Safety
Respect
Caring
Communication
Learning

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