Receptionist

1 week ago


Manchester, United Kingdom Yours Restaurant and Bar, Manchester Full time

Yours Restaurant and Bar is looking for receptionist / host with a friendly personality who would deliver an outstanding first impression for all our guests to remember.

As our receptionist / host, you’ll be responsible for ensuring that the highest levels of service are provided to all our amazing guests and overseeing our table booking systems to optimise restaurant capacity.

You’ll be taking reservations over the telephone while also supporting the day to day running of the restaurant. Most importantly, you will be the first person our guests meet, and the last person to see them out.

We're looking for a charismatic individual who can make a lasting impression and build strong rapport, turning our guests into regulars.

**Responsibilities**:

- Greet and welcome guests in a professional and friendly manner
- Answer and direct phone calls, taking messages as necessary
- Perform data entry tasks and maintain accurate records
- Manage office supplies and ensure inventory is well-stocked
- Schedule appointments and maintain calendars
- Handle incoming and outgoing mail, including sorting and distributing
- Maintain a clean and organized reception area

Qualifications:

- Proven experience as a host, a receptionist or in a similar role
- Excellent phone etiquette and communication skills
- Strong organizational skills with the ability to multitask effectively
- Proficient in computerized systems
- Attention to detail and accuracy in data entry tasks

**Job Type**: Part-time

**Salary**: £10.42 per hour

Expected hours: 15 - 35 per week

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount

Schedule:

- Day shift
- Night shift

Supplemental pay types:

- Tips

**Experience**:

- Customer service: 1 year (preferred)
- Host/hostess: 1 year (preferred)

Ability to Commute:

- Manchester, M3 2ER (required)

Work Location: In person


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