Workplace Support Team Member

4 days ago

Bolton, United Kingdom AXA UK Full time

**About the role**:
It's an exciting time to join the Workforce Support team here at AXA, with significant investment planned in all UK&I businesses to transform, deliver new digital services to our customers and streamline and automate our business processes. We're looking for a Workforce Support Team Member to deliver workplace support services to support our Bolton Office. At AXA we work smart, to support the needs of our business this role is office based meaning you'll work 100% of your week, typically from the same office location in Bolton.

**What you'll be doing**:

- Management of incoming and outgoing post, referencing & indexing including use of ACS, MID, Visual Files, claims systems & the scanning of documents to the respective EDM scanning queues & monthly MI reporting.
- Proficient with Microsoft Office, Outlook, Word, Excel (Spreadsheets) essential, strong IT knowledge.
- Management of stationery and consumables including monthly MI reporting.
- Reception duties to include delivering a professional and excellent customer experience, meet & greet, signing in process in line with AXA security protocols (iPads etc), good listening skills & helpful nature to assist customers & colleagues.

**About you**:
**What we’re looking for**:

- Educated to GCSE level, equivalent grade C or above
- Enthusiastic individual with ability to deliver excellent customer service
- Good communication skills, both oral and written
- Proficient with Microsoft office: Outlook, Word, Excel essential
- Able to develop relationships with those onsite
- Experience of working within a support team or in a similar role

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

**What we offer**:
At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

- Competitive annual salary up to £24,000 dependent on experience
- Annual company & performance-based bonus
- Contributory pension scheme (up to 12% employer contributions)
- Life Assurance (up to 10 x annual salary)
- 25 days annual leave plus Bank Holidays
- Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
- AXA employee discounts
- Gym benefits

LI-Onsite

**About AXA**:
AXA UK Support Functions power AXA’s three customer-facing business units, providing the infrastructure, support and expertise to ensure our customers can always count on us. Whether you’ve got heaps of experience and qualifications behind you, or you’re just starting out, we’ll give you the support and opportunities to help you grow and develop with confidence.

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