Hostel Support Worker

11 hours ago

Swansea, United Kingdom Goleudy Full time

**About our Charity, Goleudy**

Goleudy is a charity that prevents homelessness by providing housing, creating opportunities, and tackling poverty and social exclusion. Our job is to improve the lives of people who are threatened with, or experience homelessness, a housing crisis, or mental health (MH) issues and trauma.

We have been operating for 47 years and cover 4 local authority areas.

Our approach to supporting staff is compassionate and flexible, and we take pride in the friendly, strong team ethos in all of our projects

**About the Hostel Support Worker Role**

Goleudy supports individuals aged 18+ who are homeless or at risk of becoming homeless in Swansea. We offer a direct-access rapid rehousing project with rooms and emergency beds. Our aim is to support individuals to find their own accommodation.

**Benefits of working for Goleudy (Hostel Support Worker)**
- Learning and Development: Excellent training opportunities are offered and there are real opportunities for in-house progression
- Up to 33 days annual holiday (+ bank holidays)
- Healthcare Cash Plan: Non-contributory healthcare plan
- Generous pension contributions and external provision
- Group Life Assurance Policy: Provides peace of mind for an employee’s loved ones in the event of an untimely death
- Paid mileage is available when driving for work purposes
- Friendly and supportive working environment

**Duties of a Hostel Support Worker**

You will work closely with residents to identify their goals and aspirations. The role will also include supporting people with:

- Debts, arrears and benefits
- Searching for alternative accommodation
- Housing Support and Advice
- Trauma-Informed and Solution Focus approach to person-centred support

**Required skills for a Hostel Support Worker**
- Positive attitude towards personal resilience and working with people who face multiple disadvantages/exclusions
- Organised with excellent time management skills and able to work flexibly across several project types and client groups
- Excellent written and verbal communication skills with the ability to understand and explain complex issues succinctly to clients, colleagues, and managers
- Knowledge or background of working with people in housing, support, social care, health, education or other voluntary sector settings.
- Interest in housing-related support services and the wider social issues of homelessness, health, mental health, substance use, criminal justice and benefit/welfare system.

**Project Postcode for the Hostel Support Worker**

SA1 3SQ

**Salary**: £22,430.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Day shift

Ability to commute/relocate:

- Swansea, SA1 3SQ: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: J6

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