Cardiothoracic Medical Secretary
2 weeks ago
Key Areas/Tasks Provide comprehensive secretarial support to medical and nursing staff. Including accurate typing of clinical correspondence. The job will involve job prioritisation of work, booking outpatient appointments via e-referral/C&B, answering all telephone queries, typing and liaising with GP Practices. To co-ordinate the day to day workload of the secretarial team within the department, addressing issues when they arise.
To liaise with secretarial team in terms of day to day issues, eg annual leave requirements and also keeping accurate records. To organise and conduct appraisals within the department. To develop and maintain a team working philosophy amongst the department team. Planning and organisation of own time.
Effective managment of outpatient waiting lists, including compliance with the Patient Access Policy to ensure that waiting time standards are achieved, taking into account clinical priority. Responsibility for timely resolution of verbal complaints, as well as involvement in the formal complaint process in line with the Trusts Policy and Procedure for the Handling of Complaints. Responsibility for handling telephone and other communications with sensitivity and confidentiality using personal judgement and acquired knowledge to assess each situation and to deal with accordingly. To ensure systems are in place to deliver a high standard of communication to build and maintain good working relationships.
Monitoring and management of incomplete pathways. Liaise with Consultants and schedule appointments. To arrange, cancel or alter clinical commitments to contribute to the smooth running of the department. To enter data into and extract data from Medway as required.
To organise and arrange the copying and collation of materials. To locate correspondence to send to clinic daily To understand and comply with all Department and Trust Procedures and Policies. To undertake any further duties as required by the Division.
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Medical Support Secretary
1 day ago
Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full timeTo provide a comprehensive efficient and effective secretarial service to the Consultant, Nurses and Secretarial team. To type clinical correspondence within a set timescale and providing support for the Band 4 Medical Secretary team as and when required. To provide support secretarial services to the Gastroenterology Team.
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Medical Support Secretary
2 weeks ago
Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full timeprevious applicants not need apply"* Medical Support Secretary Neurosciences - Royal Stoke Site **Working Days**: Monday - Friday The post holder is required to support the medical secretary in the delivery of comprehensive secretarial, waiting list management and administrative support to medical and nursing staff within a specialty team. The post holder...
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Support Medical Secretary
1 day ago
Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full timePlease refer to detailed job description. The post holder is required to support the Medical Secretary Team Leader in the delivery of a comprehensive administrative service to a specialty team. This will involve inpatient waiting list management for a specialty, in accordance with the Patient Access Policy, communicating appointment and admission related...
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Support Medical Secretary
2 weeks ago
Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full timeThe post holder will be required to support the Medical Secretarial Team in the delivery of a comprehensive administrative service. This will involve inpatient and outpatient waiting list management for a speciality, in accordance with the Patient Access Policy, communicating appointments and admission related information to patients and carers and typing...
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Medical Secretary/gp Assistant
1 day ago
Newark-on-Trent, United Kingdom LOMBARD MEDICAL CENTRE Full timeTo deal with patient enquiries, exercising initiative regarding action necessary following GPs/ACPs requests. - To prioritise all correspondence as per clinical need following the surgery protocol - To type from audio dictations all letters required using Lexacom dictation software - To communicate and liaise between all disciplines of staff - To help and...
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Medical Support Secretary
7 days ago
Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full timeMedical Support Secretary Go back University Hospital of North Midlands NHS Trust The closing date is 11 November 2025 University Hospitals of North Midlands is currently unable to provide sponsorship this role. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you hold a...
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Medical Support Secretary
7 days ago
Stoke-on-Trent, United Kingdom NHS Full timeGo back University Hospital of North Midlands NHS Trust Medical Support Secretary The closing date is 13 November 2025 University Hospitals of North Midlands is currently unable to provide sponsorship for this role. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you...
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Trauma & Orthopaedics Medical Secretary (NHS)
2 weeks ago
Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full timeA healthcare organization in Stoke-on-Trent is seeking a Medical Secretary to provide administrative support within the Trauma and Orthopaedic Department. Candidates should possess excellent interpersonal and organizational skills, alongside experience in a medical setting. The role requires managing workloads effectively within a team and demonstrating...
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Medical Receptionist
1 week ago
Stoke-on-Trent, United Kingdom Millrise Medical Practice Full timeThe following are the core responsibilities of the Receptionist. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels: Maintain and monitor the practice appointment system Process personal, telephone and e-requests for appointments Answer incoming phone calls, transferring...
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Stoke-on-Trent, United Kingdom NHS Full timeA healthcare provider in the UK is seeking a Medical Support Secretary to join their Urology secretarial department. This role involves providing comprehensive administrative support, managing outpatient waiting lists, and communicating with patients. Ideal candidates will have excellent communication skills and can work under pressure, and previous clerical...
