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Customer Service and Business Support Officer
2 weeks ago
**Job details**:
Job reference
REQ5356
Date posted
22/04/2025
Application closing date
11/05/2025
Location
LCB Depot
Salary
£27,711 - £30,060 Per Year
Package
Total benefit value (includes pension contribution and full holiday entitlement): £40,825.24
Contractual hours
37
Basis
Full time
Job category/type
Customer Services
Attachments
Job Specification - 2024-09-25T213402.851 (1).pdf
**Customer Service and Business Support Officer**:
Job description
Full Time / 37 Hours Per Week / Permanent
LCB Depot is the city's creative industries hub. Based in the city's Cultural Quarter we manage workspace across 3 sites -LCB Depot, Makers Yard and Phoenix Square - providing office workspace for businesses from across the creative industries spectrum - film design architecture music têxtiles fashion and more. In addition, and working with a diverse range of partners, we deliver a busy programme of business cultural and social events including the renowned ‘Last Friday’ art and street food night.
This is an exciting opportunity for a motivated self-starter to join our team at a time of business growth. The city’s creative industries are gaining increased recognition and in part owing to that we open a new workspace in Pilot House on King St in May 2025.
Providing excellent customer service and day-to-day front desk support, you’ll undertake a range of duties which support income generation and promotion. Initially based at LCB Depot, you’ll transfer to Pilot House in April/May 2025, remaining part of the wider LCB team but with a lead responsibility for customer service at the new workspace.
This is a full-time, permanent post working 37 hours per week from Monday to Friday.
**What we can offer you**
As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You’ll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from several flexible benefits, including discounts on city buses and trains. For an illustrative value of your benefits package, take a look at our benefits calculator.
**Join us**
Interviews / Assessments will take place week commencing 26th of May
