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Idt Service Desk Assistant

2 weeks ago

Telford, United Kingdom Telford and Wrekin Council Full time

Job Introduction
**IDT Service Desk Assistant - Fixed Term until October 2025**

We are looking for a IDT Service Desk Assistant to provide customer focused reliable, flexible operational first point of contact IDT support to all Telford & Wrekin staff, Schools and Councillors. Enabling Service Areas, Schools and Councillors to operate more effectively and efficiently.

Please click on the links below to view the job description and person specification.

At Telford & Wrekin Council, we know that having a diverse workforce is key to providing the best possible services to our community. We celebrate having a diverse and inclusive culture where people are able to be themselves at work, and everyone has a voice.

A CV template is available if you do not already have a CV.

We value our employees and offer staff rewards and plenty of opportunities for personal development and career progression including:

- Competitive rates of pay
- Automatic access to a secure, flexible and tax efficient Local Government Pension Scheme
- Staff benefits and discounts including salary sacrifice schemes
- Free on-site parking
- Generous leave entitlement (24 days rising to 32 days) plus 8 bank holidays and an additional concessionary day
- Free access to our employee assistance programme and confidential counselling
- Flexible and mobile working policy - we are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home - our approach is to promote greater level of flexible working around personal and family commitments

Find out further information about working at Telford & Wrekin Council including our full list of benefits.

Please note that Telford & Wrekin Council do not hold a sponsorship licence for visas.