Counter Associate the Ordinary Boots Meadowhall
2 weeks ago
**WHAT ON EARTH IS DECIEM?** Known as “The Abnormal Beauty Company”, DECIEM is the parent company of The Ordinary, NIOD, Avestan, and other beauty brands & is an industry disruptor with a science-first approach to innovation. DECIEM was Co-Founded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry through authenticity and transparency. He developed DECIEM to be a happy family (of people and beauty brands), rooted in kindness, creativity, diversity, and respect, alongside Co-Founder and CEO, Nicola Kilner. We are growing rapidly and we’re looking for someone who shares this vision and wants to grow with us **WHAT WE’RE LOOKING FOR** We are looking for a flexible customer service-oriented Counter Associate to join our Boots Meadowhall team in **Sheffield.** - This is a **22.5 hours a-week** position on a part-time basis (3 Days). - ** 6-months Contract** **WHAT YOU’D BE DOING IN THIS ROLE** - Greet all customers who enter the store with enthusiasm and professionalism reflecting DECIEM’s vision through excellent service - Determine the customer’s needs and suggest relevant products by listening to the customer and sharing the product knowledge acquired during brand training - Ensure standards for quality, customer service, and health and safety are met - Adhere to the DECIEM experience and deliver unparalleled customer service. Educate customers about the world of Beauty and Skin Care, DECIEM brands, and products - Manage customer feedback and queries - Assist in maintaining counter standards of cleanliness and organization - Be aware of and assist in maintaining DECIEM’s merchandising concepts - Ensure tidiness standards are always respected and maintained - Conduct products refunds and address customer issues in a positive manner - Responsible for building meaningful relationships with department managers and clients. High standard communication. **SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE** - Experience in the Retail, and luxury industry is highly desirable and ideally, within Fragrance, Beauty, Fashion, and Luxury Goods sectors. - Ability to multi-task, while providing professional and outstanding customer service - Desire to spread brand awareness
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