Golf and Retail Assistant

1 week ago

Colchester, United Kingdom Stoke by Nayland Hotel, Golf & Spa Full time

As a Golf and Retail Assistant, you will be responsible for providing exceptional customer service to golfers and visitors of Stoke by Nayland Resort. You will assist with daily golf operations and Pippin gift shop duties, including but not limited to, greeting customers, assisting with purchases, scheduling tee times, maintaining inventory, and ensuring a clean and organised environment. You will have the opportunity to interact with customers and provide assistance in various aspects of the golf facilities or retail experience.

**Duties include, but are not limited to**:

- Ensure golfers and Resort guests receive an exceptional level of service throughout their visit
- Welcome and assist Pippin customers, advising on both gift and golf merchandise purchases and deliver an exceptional customer experience
- Keep buggies clean, charged and report any mechanical issues
- Supervise golfers using the facilities and monitor the pace of play
- Be visible and act as a point of contact for members and Resort guests and support with any questions or issues
- Process shop deliveries with accuracy and attention to detail
- Communicate effectively with the golf, retail, and Resort teams
- Tour the courses and pick up any litter/debris, replace cart directional stakes/ropes, fix ball marks on greens and check all on-course restrooms for needed supplies and cleanliness
- Assist with the set-up and administration of golf events
- Carry out daily checks of the practice facilities
- Help manage the tee time booking system
- Follow the opening and closing policies and procedures correctly
- Ensure the driving range is kept clean, tidy and balls stocked - Collect range balls when required
- Inform guests about current course conditions, local rules, golf cart restrictions, inclement weather and course etiquette
- Adhere to the Resort’s policies and procedures
- Carry out any other reasonable duties requested by your manager

**Experience**:

- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Thank you for taking the time to apply, and please keep checking our careers page for more exciting opportunities to work with us.

**Job Types**: Full-time, Permanent

**SbN Staff Benefits**:

- Employee discount
- On-site parking
- Referral programme

  • Golf Reservations Executive

    1 week ago

    Colchester, United Kingdom Stoke by Nayland Hotel, Golf & Spa Full time

    **Department**:Sales **Closing date**:Ongoing **Salary**:From £24,500.00 per year Are you an organised and proactive individual with a passion for Sales? Do you enjoy making someone’s plans become a reality and have a keen eye for detail? Stoke by Nayland Resort is an award-winning company looking for a Sales Executive with a Golf focus to join its...

  • Golf Reservations Executive

    5 hours ago

    Colchester, United Kingdom Stoke by Nayland Resort Full time

    **Department**:Golf **Closing date**:Ongoing **Salary**:Up to £30,000.00 per year Stoke by Nayland Resort is looking for an experienced Retail Manager to work in our specialist golf and gift shop. Reporting to the Head of Golf & Leisure, we are looking for a dynamic, driven and personable Retail Manager to develop and drive the performance of Pippin,...

  • Receptioinst/host

    1 week ago

    Colchester, United Kingdom The Essex Golf & Country Club Full time

    In addition to a competitive salary, we offer an excellent range of staff benefits, including: - Employee Assistance Programme - Cycle to Work Scheme - Free parking - Free Uniform - Training and Development opportunities - Complimentary use of health club, group exercise classes and golf facilities - Competition play for team members with a golf handicap -...

  • Front of House/catering Staff

    2 days ago

    Colchester, United Kingdom Colchester Golf Club Full time

    Colchester Golf Club, a private members Golf Club, is seeking enthusiastic and motivated individuals with previous experience in the hospitality trade to join their friendly team. Applicants must have a good understanding of customer service to ensure that all members, guests and visitors receive a friendly, professional welcome. Duties will include...

  • Food and Beverage Assistant

    1 week ago

    Colchester, United Kingdom The Essex Golf & Country Club Full time

    Our clubs offer a warm and welcoming atmosphere, are set in beautiful locations and have an inspiring mix of facilities. Our clubs are a cut above. We are hugely proud of our facilities and the experiences that we offer, so we'll always make sure that everything is up to our standards. Regardless of the reason for their visit, our clubs are places that...

  • Food and Beverage Assistant

    2 days ago

    Colchester, United Kingdom The Essex Golf & Country Club Full time

    Our clubs offer a warm and welcoming atmosphere, are set in beautiful locations and have an inspiring mix of facilities. Our clubs are a cut above. We are hugely proud of our facilities and the experiences that we offer, so we'll always make sure that everything is up to our standards. Regardless of the reason for their visit, our clubs are places that...

  • Deputy Green Keeper

    1 week ago

    Colchester, United Kingdom Lexden Wood Golf Club Full time

    Lexden Wood Golf Club has an 18-hole course with greens that are USPGA specification which provide a great consistency in all weather conditions. Here at Lexden wood we have an exciting opportunity to join the team and be involved in an exciting project to develop the golf course. As **deputy head **you will be reporting to our newly appointed head green...

  • Accounts Administrator

    2 weeks ago

    Colchester, United Kingdom The Essex Golf & Country Club Full time

    Our clubs offer a warm and welcoming atmosphere, are set in beautiful locations and have an inspiring mix of facilities. Our clubs are a cut above. We are hugely proud of our facilities and the experiences that we offer, so we'll always make sure that everything is up to our standards. Regardless of the reason for their visit, our clubs are places that...

  • Range Collector

    1 week ago

    Colchester, United Kingdom The Essex Golf & Country Club Full time

    In addition to a competitive salary, we offer an excellent range of staff benefits, including: - Employee Assistance Programme - Cycle to Work Scheme - Free parking - Free Uniform - Training and Development opportunities - Complimentary use of health club, group exercise classes and golf facilities - Competition play for team members with a golf handicap -...

  • Cleaner

    4 days ago

    Colchester, United Kingdom The Essex Golf & Country Club Full time

    Can you help to make our club sparkle? The Club Company’s mission is to be unquestionably the UK’s premier collection of country clubs and we understand that the bedrock of any successful business is its people, how they treat each other, their customers and how they live and breathe our values day in, day out. With a warm and welcoming atmosphere, our...