Service Delivery Administrator

3 days ago

Nottingham, United Kingdom Siemens Full time

Service Delivery Administrator

**Location: Nottingham. This is a hybrid role which will allow you to split your time between home and the office.**

The Delivery Administrator is responsible for supporting the Cloud Operations Team in their delivery of all tasks and services, as well as any work necessary on external customer projects. This includes ensuring all created artifacts, documents, and reports meet internal standards and are completed on time and within given budgets.

**You’ll make a difference by**
- Coordinate and support the Cloud Operations team with both operations and technical functions in support of ongoing activities and specific projects.
- Maintain comprehensive reporting systems to track task and team progress, service performance, financials, and resource utilization (in coordination with our Finance partner).
- Prepare regular status reports for senior management and stakeholders, including resource utilisation and project/task progress. Analyse available data to identify trends, issues, and areas for improvement.
- Oversee financial aspects of team activities, including involvement in budgeting, forecasting, and cost management. Ensure all financial transactions are accurately recorded and reported.
- Act as the main point of coordination for Cloud Operations stakeholders regarding service delivery. Develop the contact network across the wider estate, particularly with various Portfolio leads and their development teams.
- Support the management of stakeholder expectations through regular portfolio meetings, ensuring clear communication throughout all engagements. Address and support the resolution of issues and concerns raised by the Cloud Operations team and stakeholders.
- Identify opportunities for process improvements within the IT operations team and collaborate with other departments to streamline processes and improve service delivery.
- Ensure all IT operations comply with relevant regulations, standards, and policies. Identify and mitigate risks associated with service delivery and financial controls.

**You’ll win us over by**:

- Proven experience in IT service delivery, project management, or a similar role.
- Strong understanding of financial management and reporting.
- Strong communication skills utilising collaboration tools including MS Teams, Jira Service Desk, Jira Kanban, and Confluence.
- Advanced user in the M365 / Office suite with a focus on Excel and PowerPoint.
- Familiar with functioning in project teams delivering within the IT and IT Service Management sectors.
- Knowledge of general software development principles.
- Proficiency in project management tools and software.
- Experience working with global teams across time zones and cultural boundaries.
- Excellent communication and interpersonal skills, with strong analytical and problem-solving skills.
- Ability to work effectively under pressure and manage multiple priorities.

**What can we offer?**
- **Performance-Based Bonus**: Enjoy an annual bonus linked to the company's performance
- **Flexible Working Hours**: Achieve a healthy work-life balance with our flexible working arrangements
- **Pension Plan**: Secure your future with our generous pension scheme, with employer contributions up to 10%.
- **Time Off**: Recharge and rejuvenate with 26 days of annual leave (plus bank holidays), and the option to buy or sell an additional 5 days

  • Business Administrator

    5 days ago

    Nottingham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 274860**Salary**: - £24,067 - £25,342- Pro-rata**Job grade**: - Administrative Officer- HMPPS Band 3**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Part-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need...

  • Financial Services Administrator

    3 days ago

    Nottingham, United Kingdom Service Service Employment Agency Limited Full time

    My client, a boutique wealth management firm based in Nottingham, are seeking a **Junior Financial Planning Administrator** to join their ever-growing team. As a Financial Planning Administrator you will provide efficient and effective administration that promptly enacts and supports the advice given to and authorised by theclients. You: Passionate about...

  • Financial Services Administrator

    2 days ago

    Nottingham, United Kingdom Service Service Employment Agency Limited Full time

    Our client, a boutique wealth management firm, one of the most regarded and respected in the UK, are looking for an experienced Administrator to join their unique organisation. You must be passionate about client care and dedicated to excellence, have an appetite for learning and personal growth along with a willingness to support and champion others. With...

  • Delivery Driver

    2 weeks ago

    Nottingham, United Kingdom Cage Delivery Ltd Full time

    **Overview** **Responsibilities** - Safely operate a delivery vehicle, ensuring compliance with all traffic regulations and company policies. - Load and unload goods, performing heavy lifting as required. - Navigate efficiently to various locations, utilising maps or GPS systems to optimise routes. - Maintain the cleanliness and functionality of the...

  • Financial Administrator

    5 days ago

    Nottingham, United Kingdom Service Service Full time

    Our client, a boutique wealth management firm, one of the most regarded and respected in the UK, are looking for an experienced Financial Administrator to join their unique organisation. You must be passionate about client care and dedicated to excellence, have an appetite for learning and personal growth along with a willingness to support and champion...

  • Service Administrator

    1 week ago

    Nottingham, United Kingdom Page Personnel Full time

    This is a temp to perm opportunity.Competitive salary and benefits.About Our ClientThis opportunity is with a reputable organisation in the Leisure, Travel & Tourism sector. They are a small-sized company dedicated to providing quality services to their clients while fostering a professional work environment. They are seeking a Service Administrator to join...

  • Service Delivery Coordinator

    3 days ago

    Nottingham, United Kingdom James Chase Full time

    **Service Delivery Coordinator** Nottingham £26,000 - £30,000 James Chase is currently looking for a Service Delivery Coordinator to join an award-winning Enterprise Database Management specialist that delivers innovative support, managed services & consulting for SQL Server, Oracle and Multi-Cloud technology. This role will involve a variety of tasks...

  • Probation Service: Case Administration Officer

    2 weeks ago

    Nottingham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 233188**Salary**: - £18,713 - £22,507**Grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time, Job share, Part-time**Number of posts**: - 1Contents Location About the job **Benefits**: Things you need to...

  • Probation Service: Case Administration Officer

    5 days ago

    Nottingham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 367074**Salary**: - £22,096 - £24,718- Pro-rata**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Part-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to...

  • Hmp Nottingham

    5 days ago

    Nottingham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 340143**Salary**: - £21,355- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Assistant- HMPPS Band 2**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time**Number of jobs...