IT Manager

* Motivated IT manager
- Manufacturing organisation
- Influential across the organisation
Our client, a North East based manufacturing company, are looking to recruit a hands on IT manager to move the business forward. You will join a dedicated and professional group who are motivated to improve their performance.
**Job Description**:

- Installing and configuring of hardware, which includes workstations & laptops.
- Installing and configuring of necessary software, including:

- Microsoft Office
- Diagnosing and solving issues reported by users
- PC/Laptop hardware faults
- Peripherals issues
- Office various software issues
- Set up Domain accounts within Active Directory and provide the following to users:

- Username
- Passwords
- Permissions
- Ensure Group Policies, that include networks drives are pushed out in a timely manner via Active Directory
- Support, configure, maintain and upgrade business servers on VMware, this includes
- Monitor performance and maintain systems according to requirements
- Troubleshoot issues and outages
- Ensure security through access are controlled
- Carrying out bi-monthly server windows updates
- Ensure enough free space is on the Server drives
- Checking and review event log errors
- Recommend system upgrades
- Ensure security of data and network access - this includes updating and monitoring of the Firewall, the SSL VPN via the Firewall
- Monitor network performance such as availability, recognise weaknesses within the network and put forward recommendations
- Ensure backups of servers and data are maintained and running.
- Make sure a Disaster Recovery plan is in place, which includes reviewing vulnerabilities within the business and organise an annual Disaster Recovery test of all Servers.
- Maintain the up keep of Security on all Server, PC's and Laptops
- Ensure Citrix & RDS is up and running to allow staff and customer to connect to Priority
- Administer the running Office 365 Admin Portal which includes support the setup and licencing of:

- Office 365 users
- Teams & Skype for Business users, including the setup of telephone conference accounts and provide training to users.
- SharePoint user
- Discuss and review the requirements of SharePoint as part of the QMS, which include
- User access
- User permissions
- Testing and setup of additional software
- Maintaining the company's telephone system
- Installing new telephones
- Setting up new users
- Moving users
- Support user with issues
- Identify problematic areas and suggest solutions
- Keeping up to date with any new IT trends and changes
- Specify system requirements for users or departments
- Handle annual IT budget for the coming year
- Monthly IT Report
- Ensure the running of the companies printers and photocopiers, this includes liaising with 3rd party company for repairs and services.
- Responsible for Product labels including:

- Creation, maintain and updating of Transducer & Packaging labels, requested by the customers
- Maintain that we are running the updated version of Bartender on necessary PCs
- Ensure the Label database within Priority is up to date
- Ensure we have a link between Priority and Bartender to print the labels
Priority ERP System:

- Installing and configuring of necessary software, including:

- Priority ERP System
- Diagnosing and solving issues reported by users
- Support and administer the companies ERP system, including:

- User and permissions setup
- Monthly Server and SQL Server checks
- Diagnosing and solving issues on Priority from users
- Liaising with support for system improvements and solutions