Pensions Officer

2 days ago

Milton Keynes, United Kingdom Strictly Education Full time

Strictly Education is a leading provider in support services to schools and educational establishments. Joining the team now is an exciting time as the company expands and develops vital operational services to support schools.

**About the Role**:
We are looking for a Pensions Officer to join our team. The role of a Pensions Officer is to provide administrative support to our Clients and Pensions funds in line with our service level agreements.

**Main Duties and Responsibilities**:
**Service Delivery**:

- Collaborate with clients over matters relating to pension queries and updates.
- Develop positive working relationships with the aim of continuously improving service delivery.
- Collection and collation of authorised data from the client relating to pension data.
- Input of pensions data via electronic upload and manual input and issue to clients or pension funds.
- Calculation and processing of all statutory information relating to clients’ members of staff relating to pensions.
- Ensure the company and clients Data Protection requirements are met at all times.
- Check all complicated calculations provided to clients and pension funds to avoid error.
- Produce pension reports/schedules for clients and pension funds.
- Assist schools in understanding the quality of data instruction required by Strictly Education to ensure that a high-quality service output is achieved.

**Administration**:

- Provide data to enable invoices to be raised for the fees charged for the pensions service.
- Follow processing documentation calculations and procedures.
- Ensure online filing is kept up to date.

**Communication**:

- Maintain regular communication with all designated clients and pension funds.
- Demonstrate ability to work within a team at all times.
- Ensure all issues and queries are dealt with within the expected SLA timescales.
- Conduct monthly service reviews with key clients

You strive to deliver great customer service and enjoy talking to people and building long-term relationships. You should have strong written communication skills, English and Maths to at least GCSE level and able to use all Microsoft packages to a good level.

If this sounds like you then we would love you to apply, we look forward to hearing from you

**Benefits**:
Annual Leave 25 days per annum plus bank holidays (pro rata for part-time), Life insurance, Employee Assistance Programme/Wellbeing Hub, Cycle to work scheme, Annual season ticket travel loan.

**COVID-19 considerations**:
Employees are currently working from home where possible, following Government guidelines.

Strictly Education aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

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