Helpdesk Admin

2 days ago


Birmingham, United Kingdom Invictus Group Ltd Full time

A leading facilities maintenance company is seeking a Helpdesk Administrator. This role is based in Birmingham and is offering a salary of £22,000 Per Annum.

Job Role:
**Responsibilities**:

- To work as part of a team, engaging in all of the office administrative functions, in order to be able to provide support and assistance whenever necessary.
- To provide all of the necessary administration support for the specified contract.
- To operate and co-ordinate all of the Helpdesk functions and to provide a single point of contract for the Client, the service technicians and the dedicated sub-contractors.
- To understand the Building Services Maintenance business and all of the concepts of Service Delivery. To also be fully aware of the details of our contract commitments and KPIs and to
- To have an overall view of the commitments of the responsible managers to ensure that their contract obligations/commitments are achieved

Skills Required:

- Excellent communication and organisational skills
- Good telephone manner, able to communicate at all levels
- Good working knowledge of Microsoft package, including Excel and Word
- Good IT skills
- Able to plan and prioritise their own workload
- Able to work well under pressure within a busy office environment



  • Birmingham, United Kingdom Ellen Group Facilities Limited Full time

    Job description With over twenty years’ experience working in live environments and a proud history of success in fit-out and refurbishment works, our clients trust us because of reputation and results. We complete construction projects and facilities management contracts in a range of sectors including retail, industrial, commercial, office, education...

  • Helpdesk Operative

    4 days ago


    Birmingham, United Kingdom Equans Full time

    Helpdesk Operative - Shift **Offer ID**: - 61690**Métier**: - Support Functions / Admin Support**Contract type**: - Permanent**Schedule**: - Full-Time**Country**: - United Kingdom**EQUANS is looking for a **Helpdesk Operative **to join our team based at Queen Elizabeth Hospital, Birmingham** **on a **permanent **basis. This is a **full time **role...

  • Power BI Admin

    2 days ago


    Birmingham, United Kingdom HSBC Full time

    If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in...


  • Birmingham, United Kingdom Brook Street Full time

    Our public sector client is looking for a temporary employee to join their team as an admin officer. This is currently a temporary role until 18/03/24 with the chance of an extension. This is a full-time role, 37 hours per week, Monday - Friday. Your usual working hours will be shifts between 8am - 5pm, this will be flexible but will be due to business...


  • Birmingham, United Kingdom Brook Street Full time

    Admin Officer - Birmingham City Centre Monday to Friday, 9:00am-5:00pm (some flexibility required)£12.36 rising to £12.53 at week 12Temporary assignment for 4 monthsFully onsite - no hybrid working Are you highly organised, detail-focused, and a confident communicator? We're recruiting an Administrator to support a busy Public Sector department in...


  • Birmingham, United Kingdom Ellen Group Facilities Limited Full time

    Job description With over twenty years’ experience working in live environments and a proud history of success in fit-out and refurbishment works, our clients trust us because of reputation and results. We complete construction projects and facilities management contracts in a range of sectors including retail, industrial, commercial, office, education...

  • IT Support Analyst

    10 hours ago


    Birmingham, United Kingdom Ashdown Group Full time

    This is an outstanding opportunity for an experienced IT Support Analyst looking to take the next step in their career. My client is a global manufacturing firm with sites in Birmingham, Manchester and Crawley - this role can be 100% home working and ispaying a salary of £30,000 - £40,000. Having several years of experience as an IT Support Analyst you...


  • Birmingham, United Kingdom Venn Group Full time

    VennGroup IT Technology Recruitment Solutions **Role: ICT Clinical Application Analyst Type: 3 Months Initially (Temp)** **Start date - ASAP! Rate: £12.61 Inc. Holiday Location: Birmingham** **Skills and experiences-** - Experience within using patient administrative systems - Strong ability to work in an environment that requires a high degree of...

  • Workplace Assistant

    4 days ago


    Birmingham, United Kingdom RICS Full time

    The main purpose of this position is to provide data reporting and general admin support to the Workplace Team. To maintain efficiency and administration systems, looking to improve and develop where necessary. A strong communicator who can receive and process complex information in an efficient way and in return pass on required key-information and action...


  • Birmingham, United Kingdom Ishida Europe Limited Full time

    Ishida Europe is a World leader in the design, manufacture and installation of complete weighing and packing line solutions. We currently have an exciting opportunity for a UK Customer Support Coordinator to join the Aftersales team in Woodgate, Birmingham. Main Purpose of the role To coordinate the spares and service activity within the aftersales...