Order Entry

BA are delighted to be recruiting a highly motivated Order Entry Customer Service Administrator to john the Customer Service Team based at our head office in Cookstown.

This key role involves working as a Team member in close collaboration with production, purchasing and sales management across our 3 sites and, also throughout our distribution network. The role brings an excellent salary opportunity and benefits package along with the all important job fulfilment.

Description of Job Role

Main responsibilities include:

- Managing the efficient processing of customer requirements with a high degree of accuracy and efficiency
- Collaborate with the relevant departments to ensure customer's orders are fulfilled to their requirements.
- Keep customers informed about the status and progress of their orders where required.
- Ensure prompt ad courteous responses to customer enquiries and concerns
- Preparing product quotations and pricing for customers
- Building a product / service knowledge on business offerings and match customer needs with business wants

Essential Skills and Criteria
- 1 -2 years experience in a similar role
- Ability to work well in a busy team environment
- Strong attention to detail
- Multitasking skills and good organisational abilities
- Proficient in the use of Microsoft Office Packages
- Experience with data systems and processing orders
- Clear written and oral communication skills
- Excellent interpersonal skills and the ability to interpret information
- Ability to work calmly under high-stress situations

BA Components are an Equal Opportunities Employer.

**Job Types**: Full-time, Permanent

Pay: £26,000.00-£28,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Health & wellbeing programme
- On-site parking
- Referral programme

Schedule:

- Monday to Friday
- No weekends

Work Location: In person

Application deadline: 14/03/2025