Retail Assisstant

Hancocks Cash & Carry Limited is part of the World of Sweets Group and has an exciting opportunity for a motivated individual looking for full time work at our Liverpool (L30 1NY) Cash & Carry Store.

**42.5 hours per week to include one late evening (Thursday to 8.00 p.m.) and Sunday morning 9.00 a.m. to 1.00 p.m. alternate weeks**

At Hancocks we're passionate about meeting our customers' needs and working as a team to grow our business. So if you're looking for an opportunity to make an impact in an ambitious company that's built its way up from humble beginnings, you could be the person we're looking for.

Key duties:

- Customer service for example building customer relationships in Store, answering the telephone, using tills or resolving queries using IT systems
- Efficient stock management including replenishment, stock rotation, date checking, labelling and taking ownership of areas of the Store and making it your own
- Picking stock for customer orders in a timely manner and getting them ready for collection or delivery
- Receiving deliveries and being able to check off delivery notes, both physically and using IT systems for goods in receipt
- Using initiative to carry out tasks as required but also working as part of a team
We're looking for individuals with:

- Experience within a retail, warehouse or customer service environment
- Cash handling / till / checkout experience
- Good organisation and communications skills
- Flexible approach to working hours and shift patterns
- Drive and determination to succeed in a fast paced environment
- A friendly and approachable person who can build customer relationships
- A person who isn't afraid of getting stuck in at busy times to meet customer demands
A valid REACH FLT Licence would be advantageous or a willingness to undertake training.

In return for your hard work and commitment we offer a competitive salary, 28 days holiday inclusive of Bank Holidays and contributory pension

**Job Types**: Full-time, Permanent

**Salary**: £8.91-£9.31 per hour

Schedule:

- Day shift
**Experience**:

- retail / wholesale / warehouse / customer service: 1 year (preferred)
- cash handling / tills & checkouts: 1 year (preferred)
- stock handling / rotation / replenishment: 1 year (preferred)
Licence/Certification:

- REACH FLT (preferred)