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Eco Submissions Administrator

2 weeks ago

Barnard Castle, United Kingdom ECO Simplified Limited Full time

ECO Simplified are an administration business based in Barnard Castle that operates within the ECO4 domestic energy efficiency scheme. We are Living Wage employer and we are pleased to be offering a new position.

**Responsibilities**

You will be responsible for the following:

- Checking the accuracy of completed ECO4 project documents from our installation partners and providing feedback to them.
- Accurately uploading completed project packs including data entry on to energy company CRM systems,
- Updating our internal CRM system,
- Dealing with any queries from our funders or installation partners,
- Completing customer satisfaction calls to households that have had an installation,
- General administrative tasks as required.

Ongoing training and support is provided.

**Experience**

This role would suit someone who has worked within a previous administration role or someone who is looking to develop in a fast-paced, growing organisation with opportunities for development.

**Personal Qualities**

To be successful in this role you will need to be
- Professional, enthusiastic and energetic - we operate in a fast-moving environment and no two days are the same. Our team are hard workers and are not afraid to get involved and help as necessary.
- Attention to detail and personal integrity - we have high standards, and due to the nature of the work involved, administrative errors must be kept to an absolute minimum.
- You should be highly organised and an excellent communicator - your role is varied, and you will be speaking externally to our Partners and to the general public, so you should be a confident and clear communicator both written and verbal.
- You will be an essential part of our Administration team and we will provide you with the tools, training and support to do your job and to be successful, though you should be comfortable making decisions and working independently.

We expect to see this role grow and develop and are looking for someone ambitious and driven to take it on.

**Job Types**: Full-time, Permanent

Salary starting at £23,000.00 per year

Benefits include:

- Living wage accredited company
- Free Parking
- Casual Dress
- Flexible working available

**Job Types**: Full-time, Permanent

**Salary**: From £23,000.00 per year

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Barnard Castle, DL12 8XT: reliably commute or plan to relocate before starting work (required)

Work Location: One location