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Assistant Head Housekeeper

2 weeks ago

Slough, United Kingdom Holiday Inn Express London - Heathrow T5 Full time

**Job Ref**:CRI3257

** Branch**:Holiday Inn Express London - Heathrow T5

** Location**:Holiday Inn Express London - Heathrow T5, Slough

** Salary/Benefits**:Competitive Salary

** Contract type**:Permanent

** Hours**:Full Time

** Hours per week**:40

** Posted date**:29/10/2025

** Closing date**:12/12/2025

**About Us**

Crimson Hotels is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. Our properties operate under two major brands, Hilton and IHG, offering trusted, world-class service. All our hotels are proudly Green Key Accredited, reflecting our commitment to sustainability.

Why join Crimson Hotels
- We believe great people deserve great perks:

- Discounted stays around the world

- Free meal on duty + unlimited hot drinks

- Paid day off for your Birthday

- Team member discounts

- Health Benefit schemes

- Employee Assistance Programme and wellbeing initiatives

- Learning and development opportunities for career progression

- Recognition and reward schemes

**Our Values**
We **care** deeply about our people and communities, **empower** each other to grow and succeed, embrace **inclusivity** creating a welcoming environment for all, **innovate** to continuously improve, and remain **sustainable** to protect our future.

As part of the Crimson Hotels Group, you will join the team of Holiday Inn Express London - Heathrow T5 which is a 300-room hotel
- perfect for business or leisure stays. Our three meeting rooms accommodate up to 120 guests, ideal for corporate events, private dinners, and social gatherings.

**What your day will look like?**

As Assistant Head Housekeeper, you’ll support the Head Housekeeper in overseeing the daily operations of the department. You’ll ensure high cleanliness standards are met across the hotel, guest rooms are ready on time, and any guest requests are handled promptly. You’ll report issues via Opera and work closely with the housekeeping team, providing guidance and motivation throughout the day. You’ll also ensure health and safety policies are followed, while assisting with budget management—keeping an eye on payroll, stock control, and operational costs to maintain efficiency.

**What You’ll Bring**?

We’re looking for a committed Assistant Head Housekeeper who takes pride in upholding high standards, leading by example, and ensuring every guest enjoys a clean, comfortable, and welcoming environment. You will bring at least three years of experience in a similar housekeeping role, including a minimum of one year in an assistant or supervisory position. Your strong customer service background, IT proficiency, and excellent communication and interpersonal skills will support you in leading the team effectively. With a hands-on approach and a positive attitude, you’ll motivate and inspire the housekeeping team to deliver consistently high standards and create memorable experiences for every guest.
- We embrace inclusivity which means creating an environment where we celebrate our differences and everybody’s contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief._

Located just 10 minutes from Heathrow Terminal 5, Holiday Inn Express - Heathrow T5 is a 300-room hotel is well-suited for both business and leisure stays. Guests can enjoy a complimentary Express Start Breakfast, on-site paid parking, and an on-demand paid shuttle service to and from the airport.

For leisure, popular attractions such as Windsor Castle, Windsor Racecourse, and LEGOLAND® Windsor Resort are only a short drive away, making the hotel an excellent choice for families. After a busy day, guests can relax with food and drinks in the Great Room Restaurant Bar.

The hotel is also close to major business hubs including Balfour Beatty, Travelport, DHL, Royal Mail, and Slough Trading Estate, with convenient access to the M25, M40, and M4, just outside the ULEZ zone. Slough Station provides direct train connections to London Paddington in just 20 minutes.

For meetings and events, the property offers three versatile meeting rooms accommodating up to 120 guests, ideal for corporate events, private dinners, and social gatherings.

**Sustainability**

The Holiday Inn Express - Heathrow T5 is Green Key Accredited. This accreditation truly highlights the hotel’s ongoing commitment to helping reduce their impact on the environment wherever they can.