Stakeholder Engagement Project Support

**81249 - Stakeholder Engagement Project Support**

This Stakeholder Engagement Project Support position will report to the Stakeholder Engagement Manager and will work within the Customer Services and Innovation directorate based in our London office. You will be a permanent employee.

You will attract a salary of

up to £40,000.00 and a bonus of 7.5%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote

**Close Date: 01/09/2025**

We also provide the following additional benefits
- 25 Days Annual Leave plus bank holidays.
- Reservist Leave - Additional 18 days full pay and 22 unpaid
- Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
- Tenancy Loan Deposit Scheme, Season Ticket Loan
- Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes
- Occupational Health support
- Switched On - scheme providing discount on hundreds of retailers' products
- Discounted gym membership
- Employee Assistance Programme

The UK's leading electricity distribution network is looking for a committed stakeholder engagement project professional to help us drive our engagement and research programme to influence important decisions. You'll work with accomplished colleagues from across the business, including our Innovation, Consumer Vulnerability and Environment teams, to plan, evaluate and report on engagement activities that shape our actions and decisions now and in the future.

**Job Purpose**

This is a time of unprecedented change for the electricity industry as we move from the old world of large, carbon intensive coal and gas-fired power plants to a much more complex, interconnected world of renewable energy, battery storage and electric vehicles. Energy is one of the most important issues in the country right now, and you will have an incredible insight into the work that goes in to ensuring a safe, reliable, affordable and green energy supply at in a workplace voted one of the UK's best big companies to work for.

We pride ourselves on being the best performing UK network operator, and we put customers and stakeholders at the heart of our decisions. Our stakeholder engagement programme reflects our passion for providing the best possible experience to our customers, staying at the forefront of latest issues, and delivering a network that enables Net Zero at the lowest overall cost to billpayers.

Working as part of a close-knit team, you'll collaborate with senior managers and teams across the business to shape, facilitate, evaluate and report on engagement that helps teams deliver industry-leading performance. You'll take the lead on developing stakeholder maps and identifying new stakeholders and supporting in surfacing important insights for discussion across the business. You'll work with teams to publish reports on how our engagement and research programme and consumer vulnerability programme have led to better decisions and delivered measurable benefits for customers and wider society. You'll provide project management support to coordinate engagement and research activities across the business.

**Principle responsibilities**

**Engagement and research programme development**
- Stakeholder mapping: Develop comprehensive stakeholder maps, evaluating important relationships and assessing opportunities for proactive engagement
- Engagement planning: Collaborate with teams across the business to identify areas for engagement and research and develop purposeful, inclusive and impactful engagement delivery plans, advising on appropriate methods
- Project management: Maintain engagement and research plans for key topics and coordinate with teams to guide delivery progress
- Analysis: Help with strategic analysis to identify new issues for engagement and research, support teams to extract key content from our engagement systems and to identify relevant insights from engagement feedback
- Best practice: Enhance understanding of best practice in engagement and research across the business, including guidance, materials, training and advice
- Continuous improvement: Support in identifying and delivering continuous improvement to the stakeholder engagement team's processes to remain at the forefront of best practice.

**External engagement reporting**
- Report project management: Help deliver the annual Ongoing Engagement Report and Annual Vulnerability Report, maintaining key project management documents, coordinating the approval process, and collaborating with the Communications and Media team to develop a communications plan for publication
- Strategy development: Help develop the strategy and approach for the Annual Vulnerability Report, working with the Consumer Vulnerability team to identify enhancements and incorporate best practice.
- Report development: Contribute to the storyboarding, drafting, design and publication of the reports, includin