Patient & Family Liaison Clinician

5 days ago

Colchester, United Kingdom Essex & Herts Air Ambulance Full time

To enable, and advocate for, the delivery of compassionate care at all phases of the patient journey. To be part of a team of clinicians who offer support to patients after their admission to hospital. This will involve answering questions about the pre-hospital care that was provided. This is also likely to include regular visits to clinical areas where our patients are being treated.
To bring your experience and wisdom to the adding of value to the patient and family experience, beyond that which we provide at the scene. To manage a case load of patients and families independently, providing support for an indeterminate time period following the initial incident, depending on needs. This may involve visits to patients homes or rehabilitation units. Where a patient has not survived, to support families and friends of the deceased.
This will often involve sharing details of the care that EHAAT teams provided, filling the vacuum of information that often leads to distress for families. To advocate for patient dignity throughout your interactions with our clinical team and to feed-back patient experiences with the intention of educating our clinicians. To Integrate the lessons learned from our patients and families back into the care we provide future patients through the education, training and governance offered to our clinical teams. Work with other services such as police liaison teams, Fire and EEAST, to achieve the best model of support possible for families.
With your team, to ensure a regular timetabled attendance at case review meetings so that there is the most impactful representation of the patient and family viewpoint as possible Be present for, and arrange visits for patients and their families, to our operational bases. These will often be private visits, enabling patients to meet their clinicians. For visits where patients and families would like to support our charity vision, to work closely with the charity team to help deliver these visits in as professional a manner as possible Be a point of contact with all former patients and their families, whether through feedback forms, social media communications, general enquires or contact with fundraising teams or volunteers. Build relationships with our regional external stakeholders and national patient voice forums.
To bring the best possible professional network together for each of your patients, their families, and for our team. To complete EHAAT electronic patient records from a Patient and family liaison perspective. To help with the induction of clinical and charity staff into the team, through the lens of patient and family liaison To undertake a commitment to ongoing professional improvement. To advocate for the precious values and regulations related to patient consent Have an awareness of the research undertaken by our teams, contributing where appropriate.
Contribute to an extensive education programme for our clinicians. Ensure that any opportunities for patients and their families to support our charity are supported, while giving primacy to care and recovery. To maintain a constant surveillance for safeguarding of adults and children, whatever their circumstances might be. To support the EHAAT charity in its mission, values and objectives while giving primacy to care and recovery.

  • Patient Liaison

    6 days ago

    Colchester CO PD, United Kingdom Optegra Full time

    Optegra has an exciting new opportunity for an experienced Patient Liaison to join our amazing and supportive team in our prestige private Colchester Eye Hospital. This is a great opportunity to join a growing and developing business and benefit from our fantastic fully funded training programs. This is a part-time position of 25 hours a week.Company...

  • Primary Care Liaison Therapist

    2 weeks ago

    Colchester, United Kingdom Essex Partnership University NHS Foundation Trust Full time

    Therapy for You (NHS Talking Therapies) in North East Essex are looking to recruit an enthusiastic highly motivated clinician to the position of primary care liaison therapist. You will be part of a large team comprising high intensity therapists, psychological wellbeing practitioners, counsellors and support workers, working within the plans for...

  • Business Support Officer

    24 hours ago

    Colchester, United Kingdom Provide CIC Full time

    Responsible for the end to end processing of patient referrals, appointments and test results from multiple sources and channels against key performance indicators. This includes all patient communication and correspondence including managing responses to patient requests in liaison with the clinical team and management. Liaison with Clinical Team and...

  • Senior MHST Clinician

    5 days ago

    Colchester, United Kingdom NHS Full time

    An established mental health service provider in England is seeking a Senior Clinician and Supervisor. This role involves managing a caseload of children experiencing mental health challenges and offering clinical supervision to junior staff. You will work collaboratively with schools and families, co-producing training materials while making a significant...

  • Senior MHST Clinician

    21 hours ago

    Colchester, United Kingdom NELFT North East London Foundation Trust Full time

    A leading mental health service provider is seeking a Senior Clinician and Supervisor to support children and young people facing mental health challenges in schools. The role includes delivering clinical interventions, providing supervision, and co-producing training materials with schools and families. Candidates must have a relevant professional...

  • Set Camhs Crisis Lead

    2 weeks ago

    Colchester, United Kingdom NELFT NHS Foundation Trust Full time

    Following a significant investment into the Intensive Support Service (ISS), part of the NELFT Emotional Wellbeing Mental Health Service, we are excited to invite applicants to join our service, to deliver high quality comprehensive community based treatment and intervention to young people and families struggling with mental health crisis within Essex. The...

  • Business Support Officer

    5 days ago

    Colchester, United Kingdom Wellbeing Full time

    This postholder will be responsible for providing administration support for Services provided by, and the Directors of, Provide Wellbeing Ltd. Ability to organise and plan own workload effectively. Ability resolve queries etc competently and to escalate to team leader when necessary. Understanding of customer service and able to implement...

  • Business Support Officer

    2 weeks ago

    Colchester, United Kingdom Wellbeing Full time

    This postholder will be responsible for providing administration support for services provided by, and the Directors of, Provide Wellbeing Ltd. Ability to organise and plan own workload effectively. Ability resolve queries etc competently and to escalate to team leader when necessary. Understanding of customer service and able to implement effectively. Able...

  • Business Support Officer

    5 days ago

    Colchester, United Kingdom Wellbeing Full time

    This postholder will be responsible for providing administration support for Services provided by, and the Directors of, Provide Wellbeing Ltd. Ability to organise and plan own workload effectively. Ability resolve queries etc competently and to escalate to team leader when necessary. Understanding of customer service and able to implement...

  • Senior Nurse/Senior Physiotherapist

    1 week ago

    Colchester, United Kingdom Candino CA Full time

    OverviewAre you a band 6 Physiotherapist/Nurse or band 5 looking for the next step in your career? Do you have community or respiratory experience? This role involves independently assessing patients with chronic respiratory disease in their own homes, community clinics, pulmonary rehabilitation settings and supporting patients within the Virtual Ward. You...