Receptionist

2 weeks ago


Edinburgh, United Kingdom The Glasshouse Hotel Full time

Scotland exchanged one iconic piece of history for another, the hotel has cemented its reputation as one of Edinburgh’s finest boutique properties

The property is full of unique elements and has undergone recent extensive investment. The Snug boasts a whisky collection of over 160 single malts and blends and our stunning rooftop garden is a popular setting for weddings, picnics and countless other social events.

**What will I be doing?**

Our receptionists are an integral part of the team and often the person a guest meets when they visit one of our luxury hotels.

You will be responsible for guest check-in and check-out and respond to a variety of queries both face to face and on the telephone in an efficient, friendly and professional manner.

This role is a critical part of the customer experience and your job is to make every moment memorable by ensuring a first class service in everything you do.

As a Receptionist you will work 5 out of 7 days on a rota.

**What are we looking for?**
- Previous experience as a receptionist, ideally working in 5 or 4 Star Deluxe hotel
- Superb customer service skills
- Exceptional standard of personal presentation
- Be able to work under pressure and maintain a calm persona

**Why us?**

The Glasshouse is a unique place to work. While our traditional hotelier values put the customer experience first, we are always seeking new opportunities to be innovative. Our dedication to the wellbeing of our people, on-going training and development and our commitment to providing a supportive, fun and enjoyable place to work is a continued focus for us.

**Job Types**: Full-time, Permanent

**Salary**: £11.00 per hour

Schedule:

- Monday to Friday
- Weekend availability


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