Intermediate Business Analyst

**Overview of Citi**: Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financialproducts and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edgeideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. The Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objectiveof this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. **Responsibilities**: - Define business, financial, and operations requirements and systems goals through partnership with decision makers, systems owners and end users - Identify and establish scope and parameters of systems analysis to define outcome criteria and measure-taking actions - Analyze business processes, gaps in capabilities, as well as appropriate data sources, interfaces and process changes required to address capability gaps - Generate and compile reports based on findings, including probable causes and potential solutions to systems issues - Provide advice and counsel related to technology or operations of the business, ensure essential procedures are followed and contribute to defining standards - Filter, prioritize and validate potentially complex material from multiple sources and perform other duties and functions as assigned **Qualifications**: - Proven experience in business analysis or systems analysis - Demonstrated ability to effectively use complex analytical, interpretive and problem-solving techniques - Proven interpersonal, diplomatic and influencing skills - Consistently demonstrate clear and concise written and verbal communication **Education**: - Bachelor's degree/University degree or equivalent experience **Additional Responsibilities**: - Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs. - Applies in-depth understanding of how areas collectively integrate within the subfunction as well as coordinate and contribute to the objectives of the entire function; and, requires basic commercial awareness. - Meets business needs as described in the program initiation documents. - Ensures all stakeholders are identified and included in scope definition activities and understand the program schedule and key milestones. - Escalates program risks to the BA Lead, Program Manager and Tech as/when appropriate. - Contributes to the program risk management plan. Work with relevant team to create, administer, track, and eventually close program contracts. - Directs area supported through responsibility for delivery of end results and shared responsibility for designated tasks - Ensures essential procedures are followed and contributes to defining standards. **Qualifications**: - Experience working in BI tools, SQL are a plus - CAPM, PMP, PgMP and/or MBA are a plus **What we Offer** As well as a competitive salary and consideration for a yearly discretionary bonus Citi offer;- 27 days paid annual leave - Award winning pension scheme, - Life assurance and - Private medical insurance with Bupa healthcare. In addition, we offer a competitive maternity, paternity and adoption leave scheme. We pride ourselves on our ability to offer employees a number of lifestyle benefits including; on site restaurant and coffee shops, online shopping and concierge service andsubsidised clubs and societies. Our Select benefit package offers you the opportunity to customise your benefits according to your own lifestyle preferences and includes corporate discounts, memberships and a range of additional extras. Our vast range of diversity networks and on site multi faith room demonstrates Citi's commitment to growing a diverse workforce -------------------------------------------- - **Job Family Group**: Technology ------------------------------------------------ - **Job Family**: Business Analysis / Client Services ----------------------------------------------------- - **Time Type**: Full time ----------------------------------------------------- - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the " **EEO is the Law** " poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting