Sales & Customer Service Professional
2 weeks ago
Do you like dealing with people and working in a customer centric sales-based environment? Are you a Sales professional with a proven record of sales growth and success, eager for their next challenge?If your answer is yes - then this could be the perfectrole for youWith offices based in an idyllic location on the Gwynedd coast, we have an opportunity for an experienced Technical Sales and Customer Service professional to join a successful, rapidly growing company in a full time, permanent, role that offers a competitivesalary, and the chance to develop your career
In the Sales and Customer Service job, your responsibilities will include:
- Providing a professional response to all customer enquiries across a variety of platforms
- Answering a variety of calls that include sales, technical and customer service queries always ensuring an efficient response
- Working with the Warehouse Supervisor to ensure all returns are recorded and processed efficiently, acting on customer feedback and processing refunds/ replacements
- Working closely with the Operations Manager and Sales team ensuring orders are tracked, customers are kept informed, and any supply issues relayed to purchasing
- Maximising the customer service experience at every opportunity
We would love to see your CV if you have the following:
- Proven demonstrable experience in a similar sales and customer service based role ideally from a technical background
- Evidence of understanding the sales system / cycle
- The ability to interact with other departments, maintaining strong levels of service and communication
- Good commercial acumen with strong persuasion and negotiation skills
- Exceptional communication skills written and verbal, including good IT skills with proficient use of MS office software
- Outstanding customer service skills and a polite manner always
- Organised, with good time management skills
This is a full-time permanent role, working Monday - Friday 40 hours per week, with a salary up to £12.00 per hour dependent on skills and experience
This role would be commutable from, Pwllheli, Blaenau Ffestiniog, Porthmadog, Caernarfon, Bangor, and parts of Conwy.Successful applicants would need a full UK licence and own vehicle.
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