Family Support Worker

1 week ago

Birmingham, United Kingdom Spring Hill High School Full time

**Overview**
We are seeking a compassionate and dedicated Family Support Worker to join our team. To work directly with families, pupils, and professionals to provide early help, safeguarding support, and intervention that improves attendance, wellbeing, and engagement. The Family Support Worker also plays a key role within school: delivering learning support, mentoring, and supervision when not working off-site with families.

**Key Responsibilities**

1. Family Support and Engagement
- Build positive, professional relationships with families to offer early help and practical support.
- Conduct home visits to strengthen engagement with education and offer parenting advice or signposting.
- Support families in accessing external services including housing, healthcare, social care, and benefits.

**2. Attendance and Inclusion**
- Work alongside the Attendance Officer and Senior Assistant Head to address patterns of poor attendance or disengagement.
- Develop and monitor individual attendance support plans.
- Track intervention impact and follow up on unexplained absences.

**3. Safeguarding and Wellbeing**
- Act as a Deputy Designated Safeguarding Lead (DSL), attending and contributing to safeguarding meetings and documentation.

Provide direct support to pupils facing issues such as trauma, neglect, domestic abuse, or mental health concerns.
- Liaise with external agencies including social care, early help, CAMHS, and the Virtual School.

**4. Learning and Behaviour Support**
- Provide targeted 1:1 or small group learning support, particularly for pupils who are struggling to access education due to SEMH or attendance issues.
- Support reintegration following periods of absence, exclusion, or placement breakdown.
- Contribute to a calm, safe learning environment, stepping in to support behaviour regulation and emotional literacy as needed.

**5. Site-Based Duties (When Not Visiting Families)**
- Support supervision of vulnerable pupils across the school day (breaks, transitions, and unstructured times).
- Act as a flexible member of the wider pastoral team, assisting with cover and daily routines.
- Be available to respond to safeguarding or welfare needs on-site as directed.

**6. Multi-Agency Working**
- Complete Early Help Assessments and contribute to Team Around the Family (TAF), Child in Need (CIN), and Child Protection (CP) meetings.
- Ensure accurate and confidential record-keeping in line with school and local authority policy.
- Represent the school professionally in all external meetings and liaison.

Person Specification

Essential:

- Proven experience working with children and families in a support, social care, or education setting.
- Understanding of safeguarding procedures and child protection responsibilities.
- Confidence delivering both learning support and practical family support.
- Strong interpersonal skills and the ability to build trust with pupils and parents.
- Flexibility to work across multiple school sites as required.

Full driving licence and access to a car suitable for work-related travel.

Desirable:

- Relevant qualification (e.g. NVQ Level 3/4 in Supporting Teaching & Learning, Working with Families, or equivalent).
- Knowledge of SEND and experience supporting pupils with SEMH needs.
- Familiarity with Early Help, safeguarding thresholds, and local support services.
- First Aid training, or willingness to undertake it.

Pay: £22,000.00-£24,000.00 per year

**Benefits**:

- Company pension

Work Location: In person

Application deadline: 30/05/2025

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